I received the last part of my 2,400 transfer from them about 30 minutes ago and I've used them for well over a year, never had a single problem whatsoever with them. Let's face it, as with all "problems", don't take this personally but it's likely that the only problem here is you. Double check your credentials and get in touch with them if you have a problem but do it quickly as they only keep logs for a very short periods of time.