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Messages - scout

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Newbie discussion / Re: SR not asking for pin at login
« on: May 15, 2013, 04:08 am »
read somewhere about the new pin system... i signed up and made a pin. i logout, and when i try to login again, its not asking for a pin. just name, pass, and captcha
using this url:


Silk Road login will NEVER ask for your PIN.  If you are at a login page asking for your PIN, then you're at a phishing site.  If you have ever provided your PIN at login, make sure you change it IMMEDIATELY along with your password.

The url you mention is the correct url, and at that correct url, you will never be asked for your PIN.  I hope this makes one thing very clear: NEVER PROVIDE YOUR PIN AT LOGIN - SR WILL NEVER ASK FOR IT.

Newbie discussion / Re: Hacked Passphrase?
« on: May 15, 2013, 04:03 am »
It shouldn't be the Tor Browser Bundle update - mine is updated and running fine, no login issues.

Also, when you say "PIN number" I worry that this means your PIN was a 4 digit numeric code like a bank PIN ... when in reality, it should consist of numbers, letters, etc. and should be way more than 4 characters long.

Was your PIN a 4 digit numeric code?

Sorry but not all passwords look like this "972xYKAkadfUasUASB*&%783$@#JASjkHDklIsMwGl:'(&^YYraPtz"

But they should.

what the hell is the eternal garden of Lolitas?!  it sounds like a CP thing so i'm afraid to look it up .... then again, maybe i should also be afraid of hearing the answer!

Newbie discussion / Re: SamGiancana is a scammer
« on: May 15, 2013, 12:39 am »
he will be back ..

yep, ain't that the truth.  :-\  but, i'm sure our vigilant users will spot his new account from miles away and warn everyone to proceed with caution.

Guys its starting to worry me a bit these past couple of days especially since I made a deposit, it keeps doing it to me also, and I do make sure to enter the right password every time, and also change the tor ident, is it something to worry about or just tech issues?

As a matter of fact I also updated to the latest tor bundle and would just not connect to the main site, and when it did, it wont log me in, I'm seeing too many peoples accounts are getting hacked, just would hate if it was to happen to me also.

To be fair, their accounts aren't really being hacked - in most cases, these are people (vendors included, sadly) who have provided their login details AND their PIN to phishing sites.  Silk Road will NEVER ask you for your PIN at login.  Make sure your password and PIN are both strong, and always make sure you are at the correct, legitimate url:


As long as you do that, you really don't need to feel paranoid about the safety of your account.  Protect your information and protect yourself, but know that it's not very common for someone to have their account TRULY hacked.  In most cases, they have weak passwords / PINs, have entered their passwords / PINs on phishing sites, or - in some cases - have keyloggers or something on their computer.

Is your current issue returning an error?  I mean, are you putting in your details and then being told "Login failed" or anything specific like that?  Let us know - might help us pinpoint the issue a bit better.

Sent you a message.

Customer support / Re: Address on silkroad
« on: May 15, 2013, 12:22 am »
Hi many thanks for your reply , I will definatly use pgp for address now , after it's show's in transit I understand the vendor can't see it anymore but will  it also remove my address from Silk Road servers too ???


I can't say with 100% certainty, but I do believe the address is no longer accessible to anyone once the vendor marks the order in transit.  If I understand things correctly, it's encrypted on the server (not the same thing as encrypting your address though) so there's no real risk of it being intercepted when you submit the order .... but I would definitely encourage you to encrypt your address (and any other sensitive information) BEFORE you send the order.  That way, even if SR were compromised or your vendor's account were compromised, your information would remain safe / un-exposed.

Newbie discussion / Re: Hacked Passphrase?
« on: May 15, 2013, 12:19 am »
If that is the case, you will need to start a new account and message SR Support from that new account.  Let them know that you're locked out of your account, and they will help get the password reset.  It would also help to provide them as much info as you can to help prove that the account in question does indeed belong to you.  (I think they may ask for the BTC address you used for your last deposit.)

Hi Scout -- the SR thread at reddit suggested I PM you regarding a passphrase reset, but I just sent off a request to support before I saw your reply here. I gave them my former account name, and the balance I had the last time I was able to log in.

I purchased my BitCoins through CoinXchange -- is that something I should send along to support in a separate message, or just wait until I hear back from them and provide that info?

Thanks in advance.

(waving HI at the redditors!)

Anyway, I think probably your best bet would be to wait until you hear back - it could be that you provided enough information already, or they might have some more specific info in mind.  Just don't forget that there's a backlog on support requests right now, so it could take longer than usual to hear back.  I can't actually do anything about it from my end here in the forums, but I know SR Support WILL help you regain access. 

If you want, you could start a new thread about this in the Customer Support subforum - that way, we (me and the other mods) can keep an eye on it if you have any other questions, or at least to be able to follow it so we know you've gotten back into your account.

Just refresh the page until you get a normal-length captcha.

Silk Road discussion / Re: Cannot log in, verification problems
« on: May 14, 2013, 10:08 pm »
To reiterate - this is not a phishing attempt.  This has happened before many times in the past, and I'm sure will happen again in the future.  All you need to do is refresh the page until you get a normal-length captcha. 

Customer support / Re: Address on silkroad
« on: May 14, 2013, 10:03 pm »
Hi , I have a few questions I would like some help with please
I recently purchased a item of a vendor and provided him with my address on Silk Road  on the address section  and didn't use pgp and I received the order today , i just wanted to know does my address still stay on the system after i have received the order ??  And should I be using pgp on the address page ? If the answer is yes then am sorry i have  just purchased another item of a vendor and didn't use pgp , should I cancel the order and resubmit using pgp for my security ? As I still have the option to cancel ?

As soon as the vendor marks your order in transit, your address is no longer accessible to them.  You should always use PGP to encrypt your address - this is for your protection (and the vendor's!) - but if you've already submitted an order unencrypted, there's no point because you can't be sure whether or not the vendor has already seen it. 

Newbie discussion / Re: Hacked Passphrase?
« on: May 14, 2013, 09:59 pm »
My account was just hacked last week. The crooks canceled all my pending orders, hacked my PIN number and stole my BTC. Sorry this happened to you also. I tried to warn the community but no one would believe me  :-\

People questioned your story because you claimed never to have logged into a phishing site, to have had a strong password and PIN, and yet to have had someone successfully crack BOTH your password AND your PIN.  This is highly unlikely unless your password and PIN were weak, or unless your computer is compromised with a keylogger or something.

You're claiming that your password and PIN were strong, that you never provided it to a phishing site, and that somehow someone cracked both your password and PIN?

Then you note that "My Password was strong, but not the kind of strong that you go out of your way to make sure no one could ever force their way past."

WHY WASN'T IT?  If you have a strong password, no one should be able to guess it.  The fact that you mention that you didn't make it strong enough to prevent that is reiterating the fact that this could have been avoided by using a strong password.

You should ALWAYS use strong passwords.  Why would you ever use a password that you acknowledge is not strong enough to prevent someone from guessing it?  Seems pretty counter-intuitive.

You complain about there needing "to be a way to recover an account ... so people are not robbed blind" --- if your password and PIN are strong, you will not be "robbed blind" because no one will be able to gain access to your account simply by somehow GUESSING your password AND PIN!

I'm sorry that you lost money, but you said it yourself - you didn't protect it well enough because you weren't using a strong password.  (or you claim to be using a strong password but "not strong enough" to prevent this type of thing from occurring.)

I dunno.  I can think of several reasons that selling a vendor account could put the new vendor, old vendor, and old vendor's buyers at risk.   It still stands, however, that DPR does not prohibit the sale of vendor accounts, but not through the forums because you're not permitted to sell anything through the forums.  (so you can still sell them on SR itself)

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