Author Topic: Doh :( Customer support?  (Read 409 times)

iama2@

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Doh :( Customer support?
« on: October 09, 2013, 02:17:27 pm »
So I registered and then posted my key for vendor access, then logged out, now I can't get back in - says my password is wrong :( I must have made the same mistake twice duing registration? Though never done that before...err anyway. I know this is early days and all that but is there anyone responsible for the back end that can reset my pass if I PM them a signed message. cheers 2@

Dread Pirate Roberts

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Re: Doh :( Customer support?
« Reply #1 on: October 09, 2013, 02:38:35 pm »
Message one of the staff with a PGP signed message of the public key which is on the profile and they will reset the password. Make sure you date the message and state the account name you're posting from so we can be certain who the account belongs to.
Quote 23: Criticism has plucked the imaginary flower from the chain not so that man may continue to bear the chain without consolation or fantasy but so that he may throw off the chain and cull the living flower.

iama2@

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Re: Doh :( Customer support?
« Reply #2 on: October 09, 2013, 02:46:07 pm »
Ok thanks, though I am not sure who 'staff' are to be honest. Is there a list?

I am feeling way stupid right now, what an absolutely fucking blinding start I'm having here...

Dread Pirate Roberts

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Re: Doh :( Customer support?
« Reply #3 on: October 09, 2013, 02:49:28 pm »
Ok thanks, though I am not sure who 'staff' are to be honest. Is there a list?

I am feeling way stupid right now, what an absolutely fucking blinding start I'm having here...

Libertas, Cirrus and Sarge are all global moderators. Dread Pirate Roberts and Inigo are administrators.
Quote 23: Criticism has plucked the imaginary flower from the chain not so that man may continue to bear the chain without consolation or fantasy but so that he may throw off the chain and cull the living flower.

The Fear

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Re: Doh :( Customer support?
« Reply #4 on: October 09, 2013, 02:55:54 pm »
Any idea if samesame is coming over as well?

SteveIrwin

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Re: Doh :( Customer support?
« Reply #5 on: October 09, 2013, 03:30:37 pm »
This could be bug with the forums?

I was given an error saying "you just registered 2 seconds ago". So I tried logging in and it said my password was wrong. There is a very slim chance that is the case becaue I pasted it from my password manager during registration and my attempt to log in.

iama2@

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Re: Doh :( Customer support?
« Reply #6 on: October 09, 2013, 03:34:29 pm »
It would make me feel less of a twat if this was true :) I'll try logging in again to that account to see if it works.

This could be bug with the forums?

I was given an error saying "you just registered 2 seconds ago". So I tried logging in and it said my password was wrong. There is a very slim chance that is the case becaue I pasted it from my password manager during registration and my attempt to log in.

iama2@

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Re: Doh :( Customer support?
« Reply #7 on: October 09, 2013, 03:41:03 pm »
Oh well it was worth a try, have messaged Lib...

It would make me feel less of a twat if this was true :) I'll try logging in again to that account to see if it works.

This could be bug with the forums?

I was given an error saying "you just registered 2 seconds ago". So I tried logging in and it said my password was wrong. There is a very slim chance that is the case becaue I pasted it from my password manager during registration and my attempt to log in.

lithonius

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Re: Doh :( Customer support?
« Reply #8 on: October 10, 2013, 12:57:19 am »
This could be bug with the forums?

I was given an error saying "you just registered 2 seconds ago". So I tried logging in and it said my password was wrong. There is a very slim chance that is the case becaue I pasted it from my password manager during registration and my attempt to log in.

I also received the same error when I signed up today. That I had just registered 2 seconds ago. But then when redirected to the login screen, I'm able to login...
Relax John, things are gonna get mighty busy around here soon and we will need all the help we can get. I will also not be locking/deleting anything, everyone is free to say whatever they like whether I like it or not. - Synergy