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Messages - Dread Pirate Roberts

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Security / Re: Bitcoin/listing Price error going on SR
« on: June 19, 2011, 08:51 pm »
we use a 24hr moving average of the exchange rate to calculate the price, not the last trade.  That way crazy market moves like the one we saw today won't make your prices fluctuate wildly.  prices don't deviate from the 24hr moving average for very long, so it is self-correcting.

Feature requests / Re: Backup Wallet
« on: June 19, 2011, 03:35 am »
great idea, it's on the to do list :)

Silk Road discussion / Re: Verifying account-owners?
« on: June 19, 2011, 03:13 am »
if someone is impersonating you on the forums, just let us know on the main site and we'll do a password reset over here.

Is this still an issue?  I was able to create a new account without a problem.  are there any error messages?

Technical support / Re: password recovery
« on: June 19, 2011, 01:04 am »
just make a new account and message us about it.  include any details about your account that you can such as balances and open orders.  we'll send a password reset to the new account

Technical support / Re: Having trouble accessing the market
« on: June 19, 2011, 12:56 am »
So sorry you are having trouble.  Are there no error messages showing up when the attempt fails?  Or is it like a fresh page reloads?

Silk Road discussion / Re: Security Problem with the Forum
« on: June 18, 2011, 05:11 pm »
we couldn't find an option for disabling the email, but yea, just put in a fake.

Silk Road discussion / Re: Forum bugs
« on: June 18, 2011, 05:00 pm »
it's definitely a little screwy.  We think it has something to do with the fact that everyone's ip address appears to be the local machine because of tor.  forum software tries to control things via ip address tracking, which is obviously impossible.  If it's acting buggy, try restarting tor or changing your identity.  that seems to help.

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