WELCOME TO OZALPHA!
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About us
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We are Silk Road customers and now have the opportunity to be a Silk Road seller. We're here to offer what we can to Australian customers in hope to keep you smiling and provide you with what you need. Should there be something you're after that we don't have listed feel free to shoot through a message and we'll see if we can help! :)


Terms and conditions
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► When you buy from us you are safe, and you will stay safe.
► We don't send samples.
► Don't talk about details of the package looks in your feedback to us nor on the forum.
► We are domestic only, no exceptions.


Postage
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► We try and have all orders out the same day OR next day depending on how we are for time. Everything is sent via EXPRESS POST because it's a safer method for both parties, you know we've sent it and we know you've received it.
► Postage within Australia ONLY.


Payment / Refunds
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► As soon as you have received your package, please release your funds from escrow.
► We sell nothing but genuine items so we will not process refunds.


Ordering
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► Please write your address exactly as it should look on a letter.

EXAMPLE:
Bob Hope
123 Wilson Street
Sydney, NSW, 2000


Contact
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► We will try and respond to all messages as soon as possible. We are online on a regular basis (daily) so communication should not be an issue.
► If for some reason Silk Road is down and you need to contact us please use ozalpha@safe-mail.net

THANK YOU AND STAY SAFE!