Quote from: orangejuice on August 19, 2012, 05:48 pmQuote from: TheGrandWizard on August 19, 2012, 05:43 pmQuote from: orangejuice on August 19, 2012, 05:39 pmWell, there you go GrandFizz, you're just protectin' yer patch, so we can't expect anything much from you can we?Sorry you lost money on a transaction because you failed to read the fine print. Hope you're smarter next time. Looking forward to hearing DPR and other SR admins come on and accede to all your demands. I'm sure it will be happening real soon now.I haven't lost anything. You're missing the point, Fizz.I don't see why it's unreasonable when a buyer claims to have received a love letter from customs to ask for a copy of the same. Surely it can't reveal any more personal information than the buyer has already sent to the vendor i.e name and address? I certainly would expect as much from my clients before I agreed to a refund but then I only deal in legal products! V.