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Messages - Tang

Pages: 1 ... 58 59 [60] 61 62 ... 139
886
Silk Road Discussion / Re: Support ?!
« on: January 07, 2014, 06:26:50 pm »
Quote from: B4B on January 07, 2014, 06:21:29 pm
I would like to know if I am the only one having trouble with the support.

I have to contact them 2-3 times in order to have my request answered.

BTW, this is not a whinny fest/complain post, this is a genuine question I am asking out.

Support has a huge backlog at the moment (6000+ tickets), they will reply to you as soon as possible.

887
Customer Support / Re: 48 Hours and still no confirmations in bitcoin deposit?
« on: January 07, 2014, 06:18:01 pm »
Deposits are taking up to 24 hours at the moment, but they will eventually be credited to your accounts. I apologize for any inconvenience, hopefully deposits will speed up soon.

888
Newbie Discussion / Re: Bitcoin vanished/stolen
« on: January 07, 2014, 06:04:50 pm »
Quote from: Buddhafury on January 07, 2014, 06:03:30 pm
https://blockchain.info/address/13jdTJWgX79SaGCTFwtkwWbhvAhkR79j4z   So this is tooootally fine?

You've got nothing to worry about, your coins will appear in your account soon.

889
Customer Support / Re: DEPOSIT / WITHDRAWAL DELAYS *MEGA THREAD*
« on: January 07, 2014, 06:03:37 pm »
Quote from: SadSadDay on January 07, 2014, 06:01:06 pm
Had to make a forum name to try to get some answers, is anyone else losing the bitcoin that is in their SR wallet( whenever it finally, actually shows up)? And I mean when you trace your address on Blockchain it shows that someone made a transfer of your exact SR Wallet to another address, and that address is taking in hundreds of coins and re routing them to other addresses that are doing the same.... Has this happened to anyone?

That's the coin mixer, it's perfectly normal.

890
Customer Support / Re: Balance not updating?
« on: January 07, 2014, 05:58:56 pm »
There is a delay with deposits being credited to accounts at the moment, please be patient and the Bitcoin will be in your account ready to spend soon.

891
Customer Support / Re: 48 Hours and still no confirmations in bitcoin deposit?
« on: January 07, 2014, 05:54:03 pm »
Quote from: phucdepolice on January 07, 2014, 05:52:37 pm
Can you check mine as well, I'm very concerned too.

Your deposit will be credited to your account soon, please be patient.

892
Newbie Discussion / Re: Have not received bitcoin's
« on: January 07, 2014, 05:50:45 pm »
Quote from: paddington101 on January 07, 2014, 05:47:16 pm
No i just i sent them to one address only

I was replying to Fuzhou, have your coins not arrived in your account yet?

893
Rumor Mill / Re: RxKing is not upfront about his FE policy and now will not cancel my order
« on: January 07, 2014, 05:48:17 pm »
Has this situation been resolved?

894
Newbie Discussion / Re: Bitcoin vanished/stolen
« on: January 07, 2014, 05:41:09 pm »
If your account hasn't been compromised then please sit tight and your coins will reappear soon, in regards to [Clearnet] www.Blockchain.info showing your coins have been moved that's just the coin mixer moving them around.

You could try clicking the 'Search for new deposits' button as that sometimes solves the problem but if it doesn't work you'll just have to be patient and wait, sorry for any inconvenience it may have caused you.

895
Feature Requests / Re: GET RID OF SHITTY FE
« on: January 07, 2014, 05:29:49 pm »
We don't not encourage users to finalize their transactions early, it's entirely their choice if they do.

Tang

896
Customer Support / Re: DEPOSIT / WITHDRAWAL DELAYS *MEGA THREAD*
« on: January 07, 2014, 05:23:02 pm »
Quote from: TheWeeMan on January 07, 2014, 05:20:42 pm
Deposited coin last night 06/01/2014 10pm gmt. 146 conformations on blockchain. All hear presrnt and correct. Balance still not up-dated. Thats 19hrs. Im sure it will be sorted soon. Hopefully :( Theres alot going on now, right!?

Your deposit will be credited to your account soon, we appreciate your patience!

897
Newbie Discussion / Re: WTF happen to BITSTAMP??
« on: January 07, 2014, 05:18:00 pm »
Bitstamp have used that 'now it's gone' page before when they was performing maintence to the site.

898
Newbie Discussion / Re: Have not received bitcoin's
« on: January 07, 2014, 05:15:59 pm »
Quote from: fuzhou on January 07, 2014, 05:14:20 pm
Quote from: Tang on January 07, 2014, 07:53:07 am
If the deposit shows up on [Clearnet] www.Blockchain.info then it will be credited to your Silk Road account soon. I'm sorry for the delays but you'll just have to be patient.
Hi, I've been waiting 2 days for the rest of my bitcoins to arrive. [Stupidly] I sent them to all 10 of my deposit addresses but so far only one has arrived despite 508 confirmations at time of post. I sent a message to support via marketplace following the guidelines set out in the forum and haven't heard back yet.

I don't quite understand what you mean, did you send a small amount to each deposit address?

899
Customer Support / Re: why negative btc??
« on: January 07, 2014, 05:13:04 pm »
It's a known bug, try clicking the 'Check for new deposits' button and it should correct your balance, you can also try restarting Tor and that should also work. It will eventually fix itself, sorry for any inconvenience

Tang.

900
Customer Support / Re: i used an old depoist adress, Will ut take longer?
« on: January 07, 2014, 04:59:45 pm »
We're aware that deposits are slow at being credited to accounts, we ask you to please be patient and it will be in your account soon.

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