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Messages - Tang

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871
Customer Support / Re: I'm waiting for an order placed on Dec 14th, 2013
« on: January 07, 2014, 11:19:15 pm »
Once you finalize a transaction the Bitcoin are released to the vendor, there isn't anything we can do.

872
Newbie Discussion / Re: Finalize before receiving Order?
« on: January 07, 2014, 11:16:41 pm »
Hey i ordered something and got a message from the vendor that i should finalize so he is able to confirm the payment and ship the order?
Shouldnt i wait with finalizing until i got my shipment? The vendor has pretty good ratings, but im not sure.

Thanks and Greets
91

If you finalize the transaction and you don't receive your product then you've lost your Bitcoin since you're out of escrow.

873
Customer Support / Re: I'm waiting for an order placed on Dec 14th, 2013
« on: January 07, 2014, 10:50:08 pm »
I'm waiting for an order placed on Dec 14th, 2013

Did you finalize the transaction?

874
Sign a PGP message with this key and I will PM you a temporary password,


    -----BEGIN PGP PUBLIC KEY BLOCK-----
    Version: BCPG C# v1.6.1.0

    mQENBFK0s08BCADLU0zGzcMtfDC5/SLT4cm1coyjx3tAhCN/U6wgPw3do+PP0aAF
    3Nkc0w2U4E+Fxy07j5f01JDcrVDlzMmdZhEB5oKzhGOVO4PwwnIUl2C2HQIC90dP
    8dxTApGcyB65/bPC4Hu4huW9kcq1k9tOGGNvd9SwDcI04jRMMLTiKo8Jk3x5smqo
    9ZqzWPo0/y8VOnUjh9dd/SeNk07Ol/9TPS3gANKvNB/J1rzq4ApdVFqPoBSSDE8Y
    X/f78IqF9P50DxaOxV/eHtOSjvNOBC+M2yqoorMzKt8GAp/7LxjYPfJtIGKaquFP
    cqRIIn/VksOn6Fh9pTU4Fp4mV0id5wOJrnvVABEBAAG0AIkBHAQQAQIABgUCUrSz
    TwAKCRA136D+ECF4dF2ACACb39I5En4GPLIhHnVjVrep0qyq/iQQaZP8rxaT89yL
    KAS4tBRUpeRMLZTVFXXeBAHyGA+iy6SJIbgxfsMDP/qgjA1PcaXLR95R6BHZIFSW
    KB2DjtRgfWKNqL/SqqO1GGo0mlbibtXjFj2TewXjouCnbL+8Pc3+88dgUxlafm4B
    LwmBf22kPDkJeWcIAjjcrvizbBCkMRYjUPURUzdtOI0sbcCdcBA5s+PNC9yloHGw
    i2HuWxcvEHJ1OcM4tII0B2jJBGlZILLz8BKbF/u3qdiEBRo9IlZfqBERxOHVNjsD
    1XN/yfz82wnC99a9nSJG/DmhBuoaiY9JiybVb75lL4Vy
    =uJri
    -----END PGP PUBLIC KEY BLOCK-----

875
Customer Support / Re: bitcoin problem
« on: January 07, 2014, 09:51:12 pm »
Please refer to this thread, deposits and withdrawals are delayed at the moment.

http://silkroad5v7dywlc.onion/index.php?topic=15010.0

Your deposit will reach your account soon, we appreciate your patience!

876
Newbie Discussion / Re: How to cancell order?
« on: January 07, 2014, 09:45:13 pm »
Thanks for you answer.

But i dont understand the finalize.  What i didt, i ordered some bitcoins , and they have been delivered directly to a SR bitcoin deposit addresses. After that i placed the order and payed the vendor with the bitcoins.   So, not true a wallet, i thinks this was my mistake?  Or will the finalize option popup in SR?

I will start reading more about bitcoins.. today :)

Thnks.

Hello dutchskillz,

What's the current status of your transaction, is it 'Ordered'?

If it is then you'll see a cancel option appear after 5 days (120 hours) have passed, let me know if you don't see this option.

877
Link me to the profile of the account you forgot your log in credentials for, I may be able to reset them for you.

878
Newbie Discussion / Re: Deposits problem
« on: January 07, 2014, 08:59:53 pm »
Please refer to this thread, deposits and withdrawals are delayed at the moment.

http://silkroad5v7dywlc.onion/index.php?topic=15010.0

Your deposit will reach your account soon, we appreciate your patience!

879
Customer Support / Re: cant get a deposit address
« on: January 07, 2014, 08:10:30 pm »
thank you :)

are deposits being posted in a timely fashion now? or are they still being delayed?

-R

They're still delayed at the moment.

880
Customer Support / Re: cant get a deposit address
« on: January 07, 2014, 07:54:39 pm »
Hello
Ive been using SR1 since the begining, cautiously checking out SR2 but I cant get a deposit address to fund my account, how do I get a deposit address is this some bug?

clicking my balance or my profile or name, all these screens give me no address to deposit to, something must be wrong

-R

You need to sign out of your account for 20/30 minutes and then log back in and 5 deposit addresses should appear.

881
Will do..appologies if I came off rude

No problem, I understand how frustrating it must be but there isn't much we can do to speed up the transaction.

882
My withdrawl from BTC Fog has finished and is that is stated on the transfer
There are still 0 Confirmations on blockchain.info
This is pretty frustrating out of the gate, I can encrypt and PM the address.

You'll just have to be patient and wait, it will be in your account soon.

883
Please refer to this thread, deposits and withdrawals are delayed at the moment.

http://silkroad5v7dywlc.onion/index.php?topic=15010.0

884
Newbie Discussion / Re: Dispute button, never get replies from support?
« on: January 07, 2014, 06:47:12 pm »
Hello,

I've been trying to dispute an order for like 2 weeks now and the support never answers :S

The order was "sent" like 12 December and never arrived and been trying to contact support with dispute twice but no reply.

Support is heavily backlogged at the moment (6000+ tickets), you will receive a reply as soon as possible. Auto-finalize is currently disabled so your order will not finalize.

885
I'm not sure if support message has gone through or anything, so better hear if this is "normal"

I paid the vendor bond, and then page loaded and gave me an error. I Refreshed the page and i then had 1 active order.
As i don't know how the "becoming vendor process" works, i tried messaging support. I then got another error message...
I then tried to write the message again, and then it looks like its gone through. But since there is no reply yet i'm of course not sure that everything has gone right.

Is this normal that the vendor bond sits as a product?

Correct, you now need to wait for your account to be upgraded to a vendor account.

Tang.

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