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Customer Support / Re: I'm waiting for an order placed on Dec 14th, 2013
« on: January 07, 2014, 11:19:15 pm »
Once you finalize a transaction the Bitcoin are released to the vendor, there isn't anything we can do.
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Hey i ordered something and got a message from the vendor that i should finalize so he is able to confirm the payment and ship the order?
Shouldnt i wait with finalizing until i got my shipment? The vendor has pretty good ratings, but im not sure.
Thanks and Greets
91
I'm waiting for an order placed on Dec 14th, 2013
Thanks for you answer.
But i dont understand the finalize. What i didt, i ordered some bitcoins , and they have been delivered directly to a SR bitcoin deposit addresses. After that i placed the order and payed the vendor with the bitcoins. So, not true a wallet, i thinks this was my mistake? Or will the finalize option popup in SR?
I will start reading more about bitcoins.. today
Thnks.
thank you
are deposits being posted in a timely fashion now? or are they still being delayed?
-R
Hello
Ive been using SR1 since the begining, cautiously checking out SR2 but I cant get a deposit address to fund my account, how do I get a deposit address is this some bug?
clicking my balance or my profile or name, all these screens give me no address to deposit to, something must be wrong
-R
Will do..appologies if I came off rude
My withdrawl from BTC Fog has finished and is that is stated on the transfer
There are still 0 Confirmations on blockchain.info
This is pretty frustrating out of the gate, I can encrypt and PM the address.
Hello,
I've been trying to dispute an order for like 2 weeks now and the support never answers :S
The order was "sent" like 12 December and never arrived and been trying to contact support with dispute twice but no reply.
I'm not sure if support message has gone through or anything, so better hear if this is "normal"
I paid the vendor bond, and then page loaded and gave me an error. I Refreshed the page and i then had 1 active order.
As i don't know how the "becoming vendor process" works, i tried messaging support. I then got another error message...
I then tried to write the message again, and then it looks like its gone through. But since there is no reply yet i'm of course not sure that everything has gone right.
Is this normal that the vendor bond sits as a product?