Silk Road Forums

I'm doing good, I need to get myself on the 'The Thank You List' one of these days!

I believe TheDaggaCouple is currently locked out of their account.

I deposited .395 into my SR account earlier today, and just checked it on blockchain and its already recieved 30 or more confirmations, yet my account ballance still reads .002.... have never had it take more than a couple hours, and usually by 3 transactions it pops up... REALLY cant afford to lose those coins right now, hoping someone can tell me they arent lost in SR-land somewhere. Tried opening a support ticket, but no response yet... Any help would be greatly appreciated.

Your deposit isn't lost, we're experiencing delays with deposits being credited to accounts at the moment. If you take a look at the some of the threads in the customer support section you'll see people with the exact same problem you're currently experiencing and in the end they all received their deposits.

Tang.

so I know nothing is being done and Ive just accepted the fact that Ive been screwed here, deposited coin to my account saw it pending checked back after hundreds of confirmations not in my account, have tried to message customer service as advised numerous time but no response, tried private messages, started topics in forum but not one single response to any of my request, seems like tang and others have been helping some but why not me?   why havent I heard anything back?  is there anyone out there or is it selective help?  Ive been patient, ive sent in request for help as suggested but nothing in return.  its going on 4 weeks and nothing.  whats going on here???

Could you please explain what your situation is?

I recommend you follow this guide, it will teach you how to create a PGP key and also how to send/receive messages.

Learn and use PGP:

For Windows or Linux:

***1. Create your key***

*Open web browser
*Go here:  http://gpg4usb.cpunk.de/
*Click the big "Download gpg" button
*Download it
*Unzip it (if you don't know how to do this use google)
*Open the folder and double click "start_windows.exe"  (For Linux, click "start Linux")
*Pick your language and click "next"
*Now click "Create A Key Pair"
*Click "Create New Key"
*Fill in whatever name and email you'd like the world to see, select key size (4096), and create a strong password
*Click "finish"


***2. Import key of someone you wish to write encrypted to***

*Find their public key on their vendor page or wherever
*Copy everything from "-----BEGIN PGP PUBLIC KEY BLOCK-----" through "-----END PGP PUBLIC KEY BLOCK-----"
*Paste all that into the box on the big blank left pane box inside gpg4usb
*In gpg4usb above that box, on the menu bar, you'll find a button in the middle that says "Import Key".  Click it and select "Editor"
*Click "OK"
*You should now see their name and key in the right hand box/pane.  If not, read:  http://silkroad5v7dywlc.onion/index.php?topic=1452.msg18606#msg18606
(if you don't have 2 window panes, a text editor on the left and a key list on the right; from the very top menu, click on "View", make sure there is a check box next to "Encrypt For:")


***3. Write this person an encrypted message***

*Clear the editor box (the left hand side box) in gpg4usb... highlight and delete... or close it and open a new one from the top menu. "File" > "new"
*Type something in this blank box on the left hand side
*In the right hand pane, select this person's name that you wish to write to.
*This person doesn't yet have your key, so you need to give it to them.  Right click your name now in the right pane, select "Append selected keys to text".  Now your key should be copied into the left hand editor box.
*Click the "Encrypt" button on the top menu
*Click the "copy" button on the top menu... or do this manually whichever way you want
*Paste this... in an email to this person... or for an order on SR, in the blank box that asks you for your address.


***4. Receive an encrypted message***

*copy it all starting from "-------BEGIN PGP MESSAGE---"  through  "-------END PGP MESSAGE---"
*paste into your gpg4usb left hand pane
*click "decrypt" from the top menu
*enter your password
*read it

I've already told you what to do here,

http://silkroad5v7dywlc.onion/index.php?topic=16861.msg330271#msg330271

You conducted the trade directly with TheWarehouseProject, we're unable to offer you any type of reimbursement..

Tang.

I've asked someone to look into their account, sorry to hear you got scammed.

I'm afraid there isn't anything we can do if you've already finalized the transaction since you've released the Bitcoin to the vendor and they've probably already withdrawn them. I will PM someone to look into 'Ben&Jerry" vendor account.