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Messages - Tang

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526
Hello Cupertinozz,

I'm sorry to hear that you haven't received your product after 3 weeks of waiting, since your Bitcoin are held in escrow you will receive a refund. At the moment the new support system is in the final stages of being released, once it's released you'll be able to easily send a ticket to market support explaining your situation and they'll be able to help you out. Here's a thread by Hux giving everyone a general update about features being rolled out in the near future,

http://silkroad5v7dywlc.onion/index.php?topic=19618.msg390374;boardseen#new

Tang.

527
Newbie Discussion / Re: How does the membership level work?
« on: January 24, 2014, 02:39:58 am »
Posts 1-49: Newbie
Posts 50-99: Jr. Member
Posts 100-149: Full Member
Posts 150-499: Sr. Member
Posts 500: Hero Member

528
Customer Support / Re: Missing BTC
« on: January 24, 2014, 02:20:41 am »
16:01 on block chain not long ago the new transfer only has 3 confirmations can i cnacel it?

Bitcoin deposits are delayed at being credited to market accounts at the moment due to the amount of traffic the marketplace is receiving, I ask you to please be patient - your deposit will eventurely be credited to your acccount. I apolgize for any inconvence, it shouldn't be too much longer.

Tang.

529
Customer Support / Re: Missing BTC
« on: January 24, 2014, 02:00:07 am »
How long ago did you send the Bitcoin to your Silk Road market account?

530
Newbie Discussion / Re: Changing feedback?
« on: January 23, 2014, 11:08:17 pm »
I know you could on SR1 but don't see the option to now, am I missing something? Others appear to be able to. I did a search on the forum but nothing came up. Thanks :D

You're unable to edit/delete feedback at this moment in time.

Tang.

531
Customer Support / Re: Incorrect PIN number
« on: January 23, 2014, 07:45:10 pm »
You'll need to contact market support,

Here is the link: http://silkroad6ownowfk.onion/users/support/message

Tang.

532
Customer Support / Re: Vendor cannot cash out
« on: January 23, 2014, 06:59:01 pm »
'tocoolforschool' will need to contact market support,

Here is the link: http://silkroad6ownowfk.onion/users/support/message

Tang.

533
Customer Support / Re: pin
« on: January 23, 2014, 06:56:49 pm »
If you've forgotten your pin you'll need to contact market support,

Here is the link: http://silkroad6ownowfk.onion/users/support/message

Tang.

534
If you've forgotten your pin then you'll need to contact market support,

Here is the link: http://silkroad6ownowfk.onion/users/support/message

Tang.

535
You'll need to contact market support with a temporary account,

Here is the link: http://silkroad6ownowfk.onion/users/support/message

Tang.

536
Customer Support / Re: Refund!!! Sugar wand
« on: January 23, 2014, 05:13:24 pm »
Tang, who is doing the vendor upgrades? Do you know when the next batch of upgrades will be done?

I'm afraid I don't know, did you get your other vendor account sorted out?

537
Customer Support / Re: Refund!!! Sugar wand
« on: January 23, 2014, 04:57:06 pm »
Sugarwand promised he would refund my bitcoins if i didnt recieve my parcels today, full free refund!

- ฿0.021119    15 Jan 21:14 UTC    Ordered from sugarwand: Malana Charas Cream Top Quality 1g
- ฿0.052797    15 Jan 21:14 UTC    Ordered from sugarwand: Manala Charas Cream Top Quality 3.5g

Please help resolve, thanks
Reply asap
Intake

Have you finalized the transactions?

538
Newbie Discussion / Re: Help me!
« on: January 23, 2014, 04:33:12 pm »
I have a problem with the Flying Dutchman! December 11 ordered 100 blotters LSD, and still waiting for your order! After I saw his profile that he goes out of business .. I knew that already and can not wait. Repeatedly applied to the support to return the money (I need to do in such a case a new order) But ignore me! Flying Dutchman selectively scammer! Of Administration asking to solve my problem!

Did you finalize the transaction?

539
Customer Support / Re: How to delete my fourm account
« on: January 23, 2014, 04:24:50 am »
I can delete your forum account, do you want me to do it now?

540
Newbie Discussion / Re: Question about automatically Finalization
« on: January 22, 2014, 10:55:55 pm »
Ok thank you. Does that mean, that the vendor only receive my money when i push Finalize?

That's correct, I advise you to not finalize until you receive your product.

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