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Messages - Tang

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151
Customer Support / Re: TheLoach account recovery
« on: February 19, 2014, 08:24:21 pm »
Hi TheLoach,

Could you link me to the forum profile of the account that you've forgotten your password for?

Tang.

152
Customer Support / Re: what is http://[REDACTED - PHISHING LINK]/ ?? SCAM ?
« on: February 19, 2014, 08:07:12 pm »
Hi HarveyRoth,

Unfortunately you've deposited Bitcoin into a phishing site, in future I recommend you avoid using the HiddenWiki to obtain the Silk Road marketplace URL.

Silk Road - silkroad6ownowfk.onion

Phishing / Scam - [REDACTED - PHISHING LINK]

Tang.

153
Customer Support / Re: Withdrawal / Deposits Delays #2
« on: February 19, 2014, 07:59:00 pm »
Using silk road the first time I used the link http://[REDACTED - PHISHING LINK]/
I registered there 24 hours ago and payed in bitcoins. Is that all away? Why there are different links? I cannot even log in on http://silkroad6ownowfk.onion with the data I registered there.

I hate to be the bearer of bad news but http://[REDACTED - PHISHING LINK]/ is a phishing site, in future I advise you to not use the HiddenWiki to obtain the Silk Road URL.

154
You'll need to create a temporary marketplace account in order to contact market support.

Tang.

155
Newbie Discussion / Re: BTC in "Pending Balance" status?
« on: February 19, 2014, 07:31:02 pm »
Unfortunately your Bitcoin were stolen, that's why your balance shows up as 'Pending Balance'

Quote
7. We will still handle dispute resolution for existing escrow orders until all balances site-wide are in "Pending Balance" category. Your stolen balances and escrows will display as "Pending balance" and "Pending escrow". Yes, like Christmas. I hoped to never have to take this approach again. All unshipped orders have been cancelled. To the vendors who have shipped orders despite no access to the portal: you are beautiful people. Try to resolve with your buyer directly, and file a support ticket if you do not receive a refund to your pending escrow balance within a month.

It will be paid back to you as soon as possible, the revenue Silk Road generates from future sales will be used to repay the users affected.

156
Customer Support / Re: Withdrawal / Deposits Delays #2
« on: February 19, 2014, 05:27:29 pm »
24 hrs , tried every trick.  Refresh, log in and out, refresh again, clicked buttons, PM admins.   NOTHING.   If this was all a scam... Well done.

Hi Skkky,

It isn't a scam, it's more like the mall on Black Friday, the mall doors are only so big right? Imagine everyone trying to squeeze though the doors at the same time, it would simply be chaos. This applies to the reopening of Silk Road, everyone is depositing at the same time, the system is having a hard time coping with all the deposit / withdrawal requests.

Tang.

157
Customer Support / Re: BitEasy shows positive Balance but wallet is empty
« on: February 19, 2014, 05:08:13 pm »
Are you sure you didn't use the HiddenWiki to obtain the URL?

158
Customer Support / Re: BitEasy shows positive Balance but wallet is empty
« on: February 19, 2014, 05:03:36 pm »
I believe the Silk Road was still down on Monday, could you tell me which URL you used to access the marketplace?

159
Newbie Discussion / Re: My btc lost help ????????
« on: February 19, 2014, 03:51:30 pm »
New deposits aren't affected, feel free to deposit Bitcoin and make a purchase.

160
Newbie Discussion / Re: My btc lost help ????????
« on: February 19, 2014, 03:48:38 pm »
When did you send the Bitcoin to your Silk Road account?

161
Newbie Discussion / Re: My btc lost help ????????
« on: February 19, 2014, 03:38:16 pm »
Almost all the Bitcoin Silk Road had on its server was stolen, that's the reason why your balance is 'Pending'. Everything Silk Road makes in fees from this point onwards will be used to repay all the pending balances.

162
Customer Support / Re: Two questions.
« on: February 19, 2014, 03:33:05 pm »
Hi Forsaken102,

I don't believe there is a way to edit shipping methods unfortunately, you'll need to recreate the listing. As for the pending balance, everything Silk Road makes from fee's will go back into repaying all the pending balances.

Tang.

163
Customer Support / Re: No Finalize Option
« on: February 19, 2014, 03:05:00 pm »
Silk Road isn't operating with escrow at the moment, as soon as the vendor marks the transaction as 'Shipped' they've received your funds.

164
http://silkroad6ownowfk.onion/

165
Link me to your forum account and if I can verify your PGP key then I will reset your password.

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