flux101 I cannot update you or the community because I am still waiting for answers myself. I wish I could tell you more but I can't, as I have stated I am in regular contact with a number of people who appear to have been disadvantaged by this issue and when I get a response I will update you. Please be assured I am not brushing this off or diminishing the significance of the impact this has had on some people, I am doing all I can basically but I know that will not be enough for some of you.