Look at this page:https://www.buybitcoins.com/about.phpI quote from the bottom:"SupportPlease contact joeyfrich@gmail.com for help with this website."So I am guessing this guy would hold no liability for lost bitcoins, oddly doesn't even have a proper e-mail address for the site and he's being trusted to deliver based on his word because for all we know, he could have registered the site anonymously and through Tor so could do off with them. Personally, LocalBitcoins is the way to go, pay by cash, bank transfer or other methods like MoneyGram/OKPay etc, I no longer trust centralised exchanges.