Silk Road forums
Discussion => Silk Road discussion => Topic started by: StExo on June 02, 2013, 02:42 pm
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Let's hear them guys/gals! If there is anything I missed out since the above were simply what came to mind straight away then let me know and any comments on it below!
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All of the above :p
but the thing that annoys me the most I suppose is when vendors don't have review topics in the forum. was one vendor I was quite keen on trying a few days ago, since he had some weed strands I had been looking for for a while and actually shipped to my location. despite his high rating, he doesn't have a review topic so I calmly took my business elsewhere.
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Taking a few days to put the order in the post. To be fair his profile did say 1-3 days so my fault but I would like the stuff in the post next day really. I am new so I am learning still.
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The types of responses...
I understand they're trying to run a "business" but were all people. Short responses, one word answers and ignoring multiple questions are annoying as hell. I tend to try and get an "eye to eye" base level with people I do business with. Makes for a better connection and more trust.
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My biggest issue is vendors marking it "in transit" before it actually is. I DON'T CARE IF THERE ARE SHIPPING DELAYS! JUST KEEP ME INFORMED AND DON'T MARK "in transit" UNTIL IT IS ACTUALLY IN THE MAIL!!!
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to be fair practically all vendors I have dealt with haven't really had any problems with.
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I hate when buyers receive their order and wait days to finalize it... Especially when BTC value rises and and escrow is hedged >:(
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This one is by far the one that annoys me the most "Short mail responses which didn't answer your question"
It does not matter if it is a vendor responding or a buyer responding to vendor questions. Take the time to read the message and reply to everything. I took the time to write the message, the least you can do is respond appropriately.
Ok, I am off my soap box, back to enjoying this thread. :)
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I hate when buyers receive their order and wait days to finalize it... Especially when BTC value rises and it is hedges >:(
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dishonesty
If a vendor is honest and has good communication everything works out well..
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When it takes over 2 days for a vendor to respond and when you go to their profile it says, "was last seen: today"
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There's nothing worse than a vendor not replying to PMs. You never know if it's a scam, if s/he is simply ignoring you because you made him/her angry somewhat, or whatever other fancy reason.
Replying to legit PMs is a must. If you don't want to do it or don't care then don't either start vending, and if you don't have the time then take some collaborator to do it or rework your modus operandi. If I find a vendor that doesn't reply to messages I will simply stop buying from him/her. Apart a sign of non-professionality I find it even totally unpolite. Asking is legit, replying is courtesy.
Naturally the "short answer without properly replying to questions" is closely related to this. They are two sides of the same coin.
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I hate when buyers receive their order and wait days to finalize it... Especially when BTC value rises and it is hedges >:(
I personally FE asap there should be no need to delay the trust has been given by the vendor to send something of value. Just fire up tor, login and click. :)
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I hate when buyers receive their order and wait days to finalize it... Especially when BTC value rises and and escrow is hedged >:(
I personally FE asap there should be no need to delay the trust has been given by the vendor to send something of value. Just fire up tor, login and click. :)
Vendors appreciate you doing what you are supposed to do mistercc. :) I only check tracking if something is taking a very long time and sometimes it says it was already delivered yet I am still waiting for finalization :o and I know for a fact that nobody receives their orders on Sunday but every Sunday I get people who finalize their orders. :o Including today... ::)
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I've never taken longer than 12 hours to dispatch or finalise so when a person takes 3-4 days, it really boils the blood for me.
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I hate when buyers receive their order and wait days to finalize it... Especially when BTC value rises and and escrow is hedged >:(
Jack, would you perhaps say that this toddles your pip? Hah.
One thing to maybe add to that list is vendor who do not use PGP!
Also, I'm personally annoyed if a vendor doesn't have a forum review page which they have participated on. In most cases like that I'll simply refuse to buy from them and even encourage them to get more active on the forums if they want my business or the business of many others who probably feel the same way. Some people actually listen to that.... most don't... and they're not as successful because of it.
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I'm pretty sure not having a PGP key is against SilkRoad rules isn't it as a vendor?
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I'm pretty sure not having a PGP key is against SilkRoad rules isn't it as a vendor?
No :(
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The types of responses...
I understand they're trying to run a "business" but were all people. Short responses, one word answers and ignoring multiple questions are annoying as hell. I tend to try and get an "eye to eye" base level with people I do business with. Makes for a better connection and more trust.
" ignoring multiple questions are annoying as hell "
really? i do that quite often as the questions that r asked are inappropriate.
i value my safety and i choose not to answer questions that might compromise same.
i usually get this when someone on the other end of the keyboard is buzzed but not always.
actually - some days there r just too many to answer and if a smiley face will suffice i choose that :P
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The types of responses...
I understand they're trying to run a "business" but were all people. Short responses, one word answers and ignoring multiple questions are annoying as hell. I tend to try and get an "eye to eye" base level with people I do business with. Makes for a better connection and more trust.
" ignoring multiple questions are annoying as hell "
really? i do that quite often as the questions that r asked are inappropriate.
i value my safety and i choose not to answer questions that might compromise same.
i usually get this when someone on the other end of the keyboard is buzzed but not always.
actually - some days there r just too many to answer and if a smiley face will suffice i choose that :P
Yeah, hes got this one on point. People dont realize how many messages we get. From people to asking how to buy bitcoins to people asking what a business day is, to the general community you guys may only know of the big 120k$ scam, any vendor can chime in on this, there is a new scam everyday! customers look at the ad, read the discription and click purchase, all real questions a buyer has should be on the vendors home page or cover atleast most. It really doesnt stop, ever. I guess this is really the only chance that a vendor can complain about the guy that puts food on our table, but all in all, if you guys are smart enough to access the forums these stupid people are definately not yourselves. The stupid fucks never order, thank god.
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Vendors are always the best customers. Whenever I get somebody who asks a question, straight away buys and finish a clean, quick deal, I think to myself they are a vendor since I can tell they know the drill and just plough through it.
Unfortunately my business of money laundering attracts a lot of people wanting me to go through everything step by step after they've read some cheap 90's e-book which doesn't work, not realising the service is a consultation, not a step by step and they should already have sound bookkeeping knowledge to do the basics and be ready to fork up several hundred or thousands.
The most annoying question I get is "How do I get bitcoins". I mean, really.... I get a fair few proper questions, but asking how to buy bitcoins in small quantities really does get on my nerves because there are posts for it everywhere.
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My biggest issue is vendors marking it "in transit" before it actually is. I DON'T CARE IF THERE ARE SHIPPING DELAYS! JUST KEEP ME INFORMED AND DON'T MARK "in transit" UNTIL IT IS ACTUALLY IN THE MAIL!!!
Hi All this is something that is done for security. If LE places an order and tracks down the vendors local area then they can place another order and watch exactly when the vendor will be delivering this to the post box. they can run these operations over a long time narrowing down the vendor until they know who it is. In Australia the police are right on top of this and vendors who don't follow safety rules will be caught along with their customers.
If they hit in transit then go and do the mail drop either before or after hitting the button they create a huge window so they cannot be tracked. buyers need to place their order early and read on the vendors profile about expected post time frame.
regards
dryice
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My biggest issue is vendors marking it "in transit" before it actually is. I DON'T CARE IF THERE ARE SHIPPING DELAYS! JUST KEEP ME INFORMED AND DON'T MARK "in transit" UNTIL IT IS ACTUALLY IN THE MAIL!!!
Hi All this is something that is done for security. If LE places an order and tracks down the vendors local area then they can place another order and watch exactly when the vendor will be delivering this to the post box. they can run these operations over a long time narrowing down the vendor until they know who it is. In Australia the police are right on top of this and vendors who don't follow safety rules will be caught along with their customers.
If they hit in transit then go and do the mail drop either before or after hitting the button they create a huge window so they cannot be tracked. buyers need to place their order early and read on the vendors profile about expected post time frame.
regards
dryice
That's interesting, I hadn't considered that.
The only gripe I have with vendors is going AWOL for four days right after I place my order. Just put a note up on your profile " away till xx/xx/xxxx" I always check. A couple of times this has happened to me and I can't cancel for four days. I normally order domestic, and if the vendor gets it off within 3 days it will come next day usually, so I think if I order one weekend it will come by next weekend. Holding my coins for 4 days fucks my plans right up!
I often message a vendor to check current processing time. I am aware this must be an annoying waste of time for them but the above alternative is an annoying waste of time for me!
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I have had vendors cancel an order without any explanation even tho I had other successful transactions with them. When a vendor does this I will never order from them again.
Vendors who wait till the last possible moment before marking the order in transit.
Vendors who place items up for sale before they have obtained the product.
I have been trying out some new vendors & two of them sent me confirmation emails. So awesome & refreshing to see attn to customer service.
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When I order, fifteen minutes later it's marked in transit, then they mail it 10 days later.
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very annoying when you order say 10x of whatever product... then they cancel your order (so you lose the 4% or whatever) then tell you they only have 9x quantity left.. and ask if you want to place another order..
some of the packaging is annoying as well.. I wont go into to much details.. but for domestic orders they have like 15 layers of different items (magazines, papers, newspaper etc) but you can still feel their is something weird in the envelope.... is cardboard really that expensive :p
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Yeah, hes got this one on point. People dont realize how many messages we get. From people to asking how to buy bitcoins to people asking what a business day is
These are things that buyers can find out for themselves instead of pestering vendors, but as one vendor said, "80% of my buyers are mentally retarded. I don't know how they managed to find a hidden service." I bet customer service is a blast.
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Dishonesty , Why send bad/fake product. I think that vendors should either (a) test the product themselves or ( b) have trusted associates to do so.
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The last three orders Ive made were all orderes with express USPS. It get marked in transit so I think hey i should get it tomorrow or the next day. All my express pack prior have vame overnight but I always give it an extra day, shit happens.
Well a week goes by and i start to go WTF
Well it turns out the vendors were backed up and they actually sent it 3 or 4 days after it was labelled in transit.
Hey dude fuck, if theres a shipping delay jsut tell me. Dont mark shit in transit IF ITS NOT. I get that vendors get backed up, and all they gotta do is say so. But instead I check my mailbox for 4 or 5 days straight and dont recive shit.
This has been happening more and more, ive been here 10 months and this problem is def on the rise.
Vendors, please stop faking in transit times. I dont want to have to hassle your busy asses to track it for me, just let us know when it was ACTUALLY sent!
Your buyers will appreciate the honesty, trust me
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The last three orders Ive made were all orderes with express USPS. It get marked in transit so I think hey i should get it tomorrow or the next day. All my express pack prior have vame overnight but I always give it an extra day, shit happens.
Well a week goes by and i start to go WTF
Well it turns out the vendors were backed up and they actually sent it 3 or 4 days after it was labelled in transit.
Hey dude fuck, if theres a shipping delay jsut tell me. Dont mark shit in transit IF ITS NOT. I get that vendors get backed up, and all they gotta do is say so. But instead I check my mailbox for 4 or 5 days straight and dont recive shit.
This has been happening more and more, ive been here 10 months and this problem is def on the rise.
Vendors, please stop faking in transit times. I dont want to have to hassle your busy asses to track it for me, just let us know when it was ACTUALLY sent!
Your buyers will appreciate the honesty, trust me
I totally agree this is on the rise and Really fuckin sux!!! I also hate going to the mail box every day (you cant help but be a lil excited/anxious hoping it will be there) only to be shot with a slap of dissapointment as soon as you open your mailbox.
FUCK!!!
I absolutely love when they supply the tracking # without even asking. knowing its in your box before you go and get is fuckin sweet . Your pumped on your way there knowing you got treats waiting for you!!!
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How about the total breakdown/efficiency of the feedback process here on SR?
Anything less than a 5 and you run the risk of being blacklisted by vendors. Which means- anything that is unsatisfactory usually goes unpunished. The only time someone rates 1/5 is when they totally get fucked.
We might as well have two feedback options: 1 and 2. 1- The product arrived (no matter the quality, quantity, time, etc) or 2- you go fucked.
With the way the current feedback system is set up, ratings of 2-4 are completely worthless and are never used. Due most times in fear of the repercussions via other Vendors.
My biggest issue is the feedback system, because it makes customers hesitate to write a bad review. This has lead to undeserved 99% and 100% ratings, in which a vendor really deserves a 75%.
When i first joined the road- I thought there was some sort of system to kick out all of the bad vendors (there kind of is via mods) due of all the high ratings. In retrospect, I was absolutely mistaken. The reason for the high ratings in the FEAR of Vendors blacklisting you if you write a bad review. This system is flawed, and to say Vendors don't take advantage of that is complete bullshit.
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How about the total breakdown/efficiency of the feedback process here on SR?
Anything less than a 5 and you run the risk of being blacklisted by vendors. Which means- anything that is unsatisfactory usually goes unpunished. The only time someone rates 1/5 is when they totally get fucked.
We might as well have two feedback options: 1 and 2. 1- The product arrived (no matter the quality, quantity, time, etc) or 2- you go fucked.
With the way the current feedback system is set up, ratings of 2-4 are completely worthless and are never used. Due most times in fear of the repercussions via other Vendors.
My biggest issue is the feedback system, because it makes customers hesitate to write a bad review. This has lead to undeserved 99% and 100% ratings, in which a vendor really deserves a 75%.
When i first joined the road- I thought there was some sort of system to kick out all of the bad vendors (there kind of is via mods) due of all the high ratings. In retrospect, I was absolutely mistaken. The reason for the high ratings in the FEAR of Vendors blacklisting you if you write a bad review. This system is flawed, and to say Vendors don't take advantage of that is complete bullshit.
i have screwed up a couple times - had some hermies / shipped wrong product etc.
not even close to one half of one percent of orders - way less
i have gotten neg feedback - my response - i own up to fuckups and apologize.
also tell buyer that if it was me i would leave neg feedback also.
have never banned anyone for leaving neg feed back - they r still my customers.
fortunately because of my policy of 8 months or longer and checking forums for scammer
account names i never have to go through any of this shit.
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How about the total breakdown/efficiency of the feedback process here on SR?
Anything less than a 5 and you run the risk of being blacklisted by vendors. Which means- anything that is unsatisfactory usually goes unpunished. The only time someone rates 1/5 is when they totally get fucked.
We might as well have two feedback options: 1 and 2. 1- The product arrived (no matter the quality, quantity, time, etc) or 2- you go fucked.
With the way the current feedback system is set up, ratings of 2-4 are completely worthless and are never used. Due most times in fear of the repercussions via other Vendors.
My biggest issue is the feedback system, because it makes customers hesitate to write a bad review. This has lead to undeserved 99% and 100% ratings, in which a vendor really deserves a 75%.
When i first joined the road- I thought there was some sort of system to kick out all of the bad vendors (there kind of is via mods) due of all the high ratings. In retrospect, I was absolutely mistaken. The reason for the high ratings in the FEAR of Vendors blacklisting you if you write a bad review. This system is flawed, and to say Vendors don't take advantage of that is complete bullshit.
I Couldn't possibly agree more with you!! Drives me nuts to see people posting feedback like this:
"Package was mysteriously "lost in transit" and after a month and a half the buyer refunded So A++ vendor and will place orders again soon!" 555++++
Or this
"Slow ship but product arrived A++ seller" 5555++++ Order date: July 20th Order Arrived: September 16th
If your so scared to be blacklisted that you keep leaving 5's for this kinda shit than fuk you. This stuff really gets under my skin!
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How about the total breakdown/efficiency of the feedback process here on SR?
Anything less than a 5 and you run the risk of being blacklisted by vendors. Which means- anything that is unsatisfactory usually goes unpunished. The only time someone rates 1/5 is when they totally get fucked.
We might as well have two feedback options: 1 and 2. 1- The product arrived (no matter the quality, quantity, time, etc) or 2- you go fucked.
With the way the current feedback system is set up, ratings of 2-4 are completely worthless and are never used. Due most times in fear of the repercussions via other Vendors.
My biggest issue is the feedback system, because it makes customers hesitate to write a bad review. This has lead to undeserved 99% and 100% ratings, in which a vendor really deserves a 75%.
When i first joined the road- I thought there was some sort of system to kick out all of the bad vendors (there kind of is via mods) due of all the high ratings. In retrospect, I was absolutely mistaken. The reason for the high ratings in the FEAR of Vendors blacklisting you if you write a bad review. This system is flawed, and to say Vendors don't take advantage of that is complete bullshit.
i have screwed up a couple times - had some hermies / shipped wrong product etc.
not even close to one half of one percent of orders - way less
i have gotten neg feedback - my response - i own up to fuckups and apologize.
also tell buyer that if it was me i would leave neg feedback also.
have never banned anyone for leaving neg feed back - they r still my customers.
fortunately because of my policy of 8 months or longer and checking forums for scammer
account names i never have to go through any of this shit.
Christy, you are absolutely one of the good ones ;D Actually-from what I understand you're a top 3 vendor for canna. Our time frames haven't matched up yet, but your reputation is ridiculously positive-and we LOVE you for it!
Unfortunately, there are some Vendors out there that do explicitly state in their policy that anything less than a 5 will result in blacklisting from fellow vendors. For some Vendors it's only if you don't discuss your problem with them before giving a bad review, and that policy I can understand (NCK is a very good example for this). There are a lot of variables that could cause your knee-jerk reaction to be negative, so I whole-heartily believe in speaking with the Vendor first before leaving any negative feedback for the masses to see. (side note: NCK does have to deal with a lot of new buyers too, so I don't mean any disrespect towards NCK in anyway. Like I said, I actually agree with their policy, but they are one of the exceptions.)
However, the reason that Vendors are forced to be so uptight about their feedback is due to the flawed feedback system. Anything less than a 5 and they're deemed a bad vendor, and that's not fair to them nor is it true. It's just what we've come to expect after giving a bunch of duds 5's for sub-par service... Kind of an "all or nothing" situation from both ends unfortunately.
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It looks like most of the issues have been covered pretty thoroughly, but with myself I find the need for the extreme in stealth. I have never minded paying extra for the stuff as long as it's worth it. Just placing an air tight bag in another container of a half empty container that makes more noise than a hooker that just got ripped off hardly does it. Or just placing a mylar bag inside of a kids toy that sticks out like a sore thumb is pretty worthless as well. :P
Marking in transit bothered me at first when you would see it moments after the order, knowing there is no fucking way, but then you realize the hazards as stated above that unless the V is running a large legit business and moving product inside said business they have to have some precautions. But if it took three or four days without some type of heads up I could understand the frustrations.
Personally I have had no bad experiences on the ROAD, but I have had some disappointments where I was 'Are you kidding me?' moments while opening the items. Then the others more than made up for it and you learn to stick with these.
Patience is more than needed around here as well a basic understanding of the bullshit vendors have to deal with and the safety precautions that need be followed to preserve both parties. ;D
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Marking in transit bothered me at first when you would see it moments after the order, knowing there is no fucking way, but then you realize the hazards as stated above that unless the V is running a large legit business and moving product inside said business they have to have some precautions. But if it took three or four days without some type of heads up I could understand the frustrations.
Personally I have had no bad experiences on the ROAD, but I have had some disappointments where I was 'Are you kidding me?' moments while opening the items. Then the others more than made up for it and you learn to stick with these.
Patience is more than needed around here as well a basic understanding of the bullshit vendors have to deal with and the safety precautions that need be followed to preserve both parties. ;D
Well said +1
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It's completely aggravating when you specifically but a certain amount on your account to get a certain item then the sorry ass vendor doesn't even send your shit out, just for your $$ to sit in limbo for nothing....ugh, I feel like the days before the buyer can cancel the order should be within 36 hours
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It's completely aggravating when you specifically but a certain amount on your account to get a certain item then the sorry ass vendor doesn't even send your shit out, just for your $$ to sit in limbo for nothing....ugh, I feel like the days before the buyer can cancel the order should be within 36 hours
Vendors would be packaging, applying postage and printing postage just to have someone cancel an order. Time and money wasted. Communication is key.
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It's completely aggravating when you specifically but a certain amount on your account to get a certain item then the sorry ass vendor doesn't even send your shit out, just for your $$ to sit in limbo for nothing....ugh, I feel like the days before the buyer can cancel the order should be within 36 hours
Vendors would be packaging, applying postage and printing postage just to have someone cancel an order. Time and money wasted. Communication is key.
Okay maybe I was being a little firm there. But 48 hours should definitely be doable, from my experiences the vendors who are on top of their game get it to me in less then 3 days from the time I place the order no matter how big their work load is.
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It's completely aggravating when you specifically but a certain amount on your account to get a certain item then the sorry ass vendor doesn't even send your shit out, just for your $$ to sit in limbo for nothing....ugh, I feel like the days before the buyer can cancel the order should be within 36 hours
Vendors would be packaging, applying postage and printing postage just to have someone cancel an order. Time and money wasted. Communication is key.
Okay maybe I was being a little firm there. But 48 hours should definitely be doable, from my experiences the vendors who are on top of their game get it to me in less then 3 days from the time I place the order no matter how big their work load is.
No matter how big their work load is? What about 200+ orders a week? 50+ orders a day on busy days?
Personally, I never keep an order log or book. I only accept orders when it's shipped. However, I don't ship on weekends since there's no mail pickup on weekends. So when somebody orders after Friday's batch, it will ship out on Monday. Boy, that's a 72 hour processing time, maximum. And my god do they get angry.
I always like to cancel in those cases. If you're not happy, please order from somebody else, you probably already know some vendors may take longer. I buy from a lot of top vendors to check out the competition, and have seen 5-7 days processing in some cases easily.
On another note:
There's nothing worse than a vendor not replying to PMs. You never know if it's a scam, if s/he is simply ignoring you because you made him/her angry somewhat, or whatever other fancy reason.
http://xqz3u5drneuzhaeo.onion/users/qicpic/files/-s.png
That is usually the reason. Literally just got that. That happens to be "just" 3 PM's that could have been avoided with 1 more day waiting, but usually is much, much more. He waited 7 or 8 whole days after shipping to send me that message.
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It's completely aggravating when you specifically but a certain amount on your account to get a certain item then the sorry ass vendor doesn't even send your shit out, just for your $$ to sit in limbo for nothing....ugh, I feel like the days before the buyer can cancel the order should be within 36 hours
Vendors would be packaging, applying postage and printing postage just to have someone cancel an order. Time and money wasted. Communication is key.
Okay maybe I was being a little firm there. But 48 hours should definitely be doable, from my experiences the vendors who are on top of their game get it to me in less then 3 days from the time I place the order no matter how big their work load is.
This should absolutely be changed to a 48 hour window! I think its simply way to easy for Bullshit vendors to sit on their asses or pull scams. Out of a recent 4 orders, 1 was shipped and arrived when the vendor said it would. all others were canceled or never sent out at all. I blame the vendor rules because if they can get away with it they will play off the system ya know?
dealing with a guy right now that "guarantees" a 48 hour ship but promises 99% ship next day. so my order is marked shipped 50 hours after placed, and never arrives. Vendor spews BS like "USPS is a very poor public service and often makes very bad mistakes or delays". BSS buddy! why is it always that the bs vendors blame the post office and expect US to believe that. Never 1 time in my life have I had a legitimately shipped letter or package simply "run a week late". usps has delays (occasionally) but nothing like the vendors try and pretend it happens every other shipment.
If your a vendor and cant manage to ship inside 48 hours, or feel the need to lie about delays than you never should have become one in the first place!
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I don't like how some vendors will send their packages unevenly so one half of the envelope is heavier then the other, you could spread it out so it feels even, and there is no lumps or anything.
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That is usually the reason. Literally just got that. That happens to be "just" 3 PM's that could have been avoided with 1 more day waiting, but usually is much, much more. He waited 7 or 8 whole days after shipping to send me that message.
I feel your pain. My customer base is limited since I do far fewer but larger transactions. Unfortunately with part of my range being money laundering, I have to explain and research a lot of information on a client-by-client information. What annoys me is when I am asked questions like "How do you make an official letterhead" or something like that which Google would better explain than me, but to ensure I keep my service quality I have to give a brief explanation myself how I do it, then refer them to a good guide I can find online.
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It's completely aggravating when you specifically but a certain amount on your account to get a certain item then the sorry ass vendor doesn't even send your shit out, just for your $$ to sit in limbo for nothing....ugh, I feel like the days before the buyer can cancel the order should be within 36 hours
Vendors would be packaging, applying postage and printing postage just to have someone cancel an order. Time and money wasted. Communication is key.
Agreed. 5 days is fine with me. If you haven't heard from the vendor in 5 days, you should rightfully be able cancel your order. Anything sooner and I feel like there would be a major influx of cancelled orders, and just like Jack N Hoff said- there would be tons of V's working on your package that get screwed over by wasting their time. Communication is key. Try every method you can to contact the V, and at the end of 5 days if nothing-cancel the order and your coins are automatically refunded to you. (Also, helps if you don't purchase products outside of your disposable income ;) )
If you haven't HEARD from the V I say cancel. If the V has logged in and responded to your inquiry then it's up to you. But after working for a major Customer Service Center as a college kid, we would get cancelled orders all of the time because it was so easy. So it was a problem of congestion. As you can see via SuperTrips- a congested box can be a major issue for vendors, and reducing the cancellation time would just add to that. Instead of answering valid messages in a timely fashion, V's have to deal with dumbass buyers like the blurry guy from SuperTrips' perfect example
"and just like Jack N Hoff" "a congested box can be a major issue"....I think I just blue myself
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I haven't really had any super annoying interactions with vendors on here, but one thing that kinda bugged me was when a vendor sent me a message demanding that I finalize. I always finalize immediately, like I get home and find the package and the first thing I do is login and finalize. But the thing is, I work 12-hour days. I'm not sitting at home waiting for packages to arrive, and obviously I can't finalize when I'm not even home to receive a package or login to SR. I understand that some people are lazy about finalizing, but chill the fuck out. If it's been a day or two and you know the package has been delivered and the buyer hasn't finalized yet, then sure, send them a reminder. Don't get all snippy if I don't finalize the minute the package arrives, I have a life, ya know!
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Maybe I'm just sensitive, but rudeness is a killer for me. It just says a lot about you and possibly what you do with your product. If I inquire about something, and it's not explained in your profile or unreasonable compromises your security, then I have to wonder what you do with your product. You obviously don't value your customers as much as you do your score/feedback, so you may be using cutting agents or handling us in an unsafe manner.
If you're busy, say "I am sorry, I will get back to you when I have more time; your buisness is valuable." Shit have it as a copy/paste if you need to be "Don't ask me damn questions" or the like just makes me question the ENTIRE business.
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"Slow Dispatch Time" - getting the highest poll numbers. - Glad it's not just me!
This is mainly with US Vendors who use Priority Mail. We all know that Priority Mail domestic US, takes 2-3 days, in the majority of cases.
So, I always figure 3, this way I'm pleasantly surprised when it's 2.
The vendors that don't put it in transit for 48 hours. Even 36 hours is too long. You're offering Priority Mail, as a selling point (and usually we're the ones paying for it) - kudos to those that have "free Priority Mail" - those are usually the ones that get it in the mail withing 24 hours.
I order mostly from overseas, I'd say 90% of the time. Usually I'll have 2 major orders, and then with the leftover BTC I'll check for a domestic US vendor who uses priority, thinking I'll get that one first, to hold me over until the 'good shit' from overseas comes.
Last few times I've done this, the 2 Int'l orders beat the one being sent "Priority Mail". I had one from Spain, and one from Poland and 1 US. Ordered Sunday night. The following Saturday, both Spain and Poland are in my mailbox. Mr Priority Mail in the lazy US, sent it out Wednesday, and I didn't get it till the following Monday. Also the "Priority Mail" charge was like $2 over the actual cost.
Not much you can do, except leave it in the feedback, and say something on forums. Otherwise, I just never buy from them again.
The charge for shipping on both Int'l orders combined, was about what this Vendor over-charges for priority.
This isn't just a coincidence of a few times. I've been on the road for 14 months, and I'm coming up on my 100th order.
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I didn't vote, because I'd happily put up with everything on that list from a vendor as long as I knew he had uncompromising shipping and security practices. No amount of bootlicking customer service would outweigh the annoyance of being interrogated about a package of powder with my name on the shipping label, or the annoyance of being unable to comfortably order anything in my own name again, or the annoyance of an arrest.
I do like the poll and the responses (and Im certain vendors will too) but personally I care more about professionalism and security than I do being inconvenienced or feeling ignored, and I would rather a vendor put time into protecting our mutual safety than have him waste it on reassuring me in writing, or compromise it with a rush delivery, or post a description that might reveal too much. There are some shit vendors out there, sure, but (imo) they're only shit because their packaging and product and security is shit.
Besides, I think vendors tend to be more understanding of buyers than the other way around. All vendors have been buyers (on SR or otherwise) at some point, but not all buyers have sold, and certainly not all have made a career of it. Sure, customer service is important, but in this game (imo) the better part of customer service involves discretion and risk management and security. Call vendors out for poor security practices, for sure. Call them out for misrepresenting or shipping underweight products. But expecting lengthy (and possibly personally revealing) responses to emails from literal strangers? Showroom-quality photos? Guarantees on shipping time? These make me nervous. I want anyone I buy from to be spending their time researching delivery methods, paying attention to packaging, watching their backs, and doing all they can to take care of any risks, bc if they're under investigation, chances are I will be too. Lengthy personal messages and overnight delivery make me nearly more worried than not: this isn't ebay, and security takes time.
I almost didn't want to post this because of the terrific crush I have on StExo (c'mon - you know you do too) and because my response might sound like chiding or criticism, but as a buyer I do want vendors to know what I care about most. DPRs recent post about confidence applies to ordering, too.
Btc.
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In my experience, if the vendor page clearly states all their policies regarding order times and shipping, and they do these things they state then I have no reason to inquire about anything.
If they are backed up IMO just say so on the vendor page. Honesty, even if its hey I am backed up, makes at least me feel better about my order..evasive or not answering after a week or whatever a reasonable length of wait would be for your shipping method(I was thinking overnight should be no longer then a week for example) is just irritating.
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me: "can you do 1kG (or more) of xyz substance and create a custom listing"
vendor: "yes we can. but our max listing is on our profile. please order multiples of those) (generally in the 10-28g range)
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I like my vendors to be on top of their shit. If I order today, I would really like it to be shipped tomorrow. Fast processing time goes a long way with drug users....we want our products ASAP and will come back to a vendor just because of fast processing/shipment!
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The first thing I do before purchasing from a vendor is contact them. I usually leave them with a few solid questions, and a little info. Things any worthy business person would acknowledge and respond to.
Sometimes people are busy... so responses can sometimes take a while to receive. This does not bother me. Sometimes vendors are slow to dispatch.... but that can easily be assessed by their response time, imo.
Anyway, what annoys me most is when I get a response from a vendor, and it's sheer stupidity. OR, when their response is super vague, and does not so much as acknowledge the more important questions I left them the day to week to month, or however long to respond to. That's usually a make you or break you moment for me; reading your first response to be as a potential customer.
Good business people make good business decisions and answer questions properly; not sloppily. :D
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I hate the incorrect feedback system. I know that buyers are afraid of being blacklisted, but I think perhaps they overestimate the solidarity of vendors. It is important for vendors to communicate about scammers and other problem buyers. But using blacklisting as a threat, to force positive feedback, is blackmail, and I think it's a real problem.
I am definitely listening to reports about bad buyers, but every case is different, and I certainly don't blacklist a buyer just because another vendor doesn't like them. There are vendors whose judgement I very much trust, and there are also vendors whose opinions on buyers I take with a grain of salt. Vendors are not a unified middle school clique, who will just agree to blacklist buyers who give honest feedback because some other vendor says that they should. Many of us would not honor the blacklisting of a buyer for that reason.
Of course, when I send an order, the correct order, in a timely manner, and then the buyer "doesn't like it" and threatens to leave me negative feedback unless I "make it right" by refunding their money, I will tell other vendors. But they'll evaluate my story and make their own decisions about whether or not they'll sell to that buyer.
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How about the total breakdown/efficiency of the feedback process here on SR?
Anything less than a 5 and you run the risk of being blacklisted by vendors. Which means- anything that is unsatisfactory usually goes unpunished. The only time someone rates 1/5 is when they totally get fucked.
We might as well have two feedback options: 1 and 2. 1- The product arrived (no matter the quality, quantity, time, etc) or 2- you go fucked.
With the way the current feedback system is set up, ratings of 2-4 are completely worthless and are never used. Due most times in fear of the repercussions via other Vendors.
My biggest issue is the feedback system, because it makes customers hesitate to write a bad review. This has lead to undeserved 99% and 100% ratings, in which a vendor really deserves a 75%.
When i first joined the road- I thought there was some sort of system to kick out all of the bad vendors (there kind of is via mods) due of all the high ratings. In retrospect, I was absolutely mistaken. The reason for the high ratings in the FEAR of Vendors blacklisting you if you write a bad review. This system is flawed, and to say Vendors don't take advantage of that is complete bullshit.
I Couldn't possibly agree more with you!! Drives me nuts to see people posting feedback like this:
"Package was mysteriously "lost in transit" and after a month and a half the buyer refunded So A++ vendor and will place orders again soon!" 555++++
Or this
"Slow ship but product arrived A++ seller" 5555++++ Order date: July 20th Order Arrived: September 16th
If your so scared to be blacklisted that you keep leaving 5's for this kinda shit than fuk you. This stuff really gets under my skin!
What if it isn't the vendors fault it never turned up? What if the vendor did everything RIGHT, but the postal system lost the package, or your address is blacklisted or any one of the other 1000 things goes wrong.
Why should the vendor be penalized then?
Being a vendor is hard work - the constant messaging from people who ask stupid question and in the end turn round and dont bother ordering (time wasters), the long and tedious packaging, working 7 days (not all vendors do - but I do) and don't forget the fact what we are doing is VERY illegal. AND on top of that I also do this IRL. Now I'm not one to moan, because I chose to do this. And I actually love doing it, but buyers forget vendors are HUMAN and that they sometimes fuck up.
Think about it, if you order 5g of MDMA and you end up with 4.5g is it the end of the world? Now, I get the whole 'I paid for X amount, I want X amount' but most vendors will compensate you, but buyers don't think of speaking to them they decide to just come to the forum and claim they were scammed.
I once sent a buyer a g of Methylone instead of MDMA and he never told me, just left feedback saying 'SCAMMING FUCK! NOT EVEN MDMA GOING TO POST LAB RESULTS AND PROVE HE IS A PIECE OF SHIT!'
I mean, c'mon man it was only $30 he spent. And I even offered to reship him 5g of MDMA and he was still being pissy after that.
You do get shit vendors though, just like you get shit buyers. But 99% of buyers that bitch and moan about vendors couldn't do what most vendors have to even if it was for a week.
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The system is flawed in both aspects - for vendors and for buyers.
As a vendor, all we see are stats. I had 8 people blackmail/extort me for product last week all threatening bad feedback. Some of these buyers had over 40 transactions and spent $2k+. So as a vendor, how would I have known they were a scammer? The vendor has NO ability to rate the buyer which is BS. I would have saved myself alot of money and stress had I known a lil more about the buyer other then a few numbers. Even a checkbox rating system would have helped.
Vendors don't want bad feedback and buyers know this and hold our feedback hostage - just like buyers are scared of getting blacklisted - vendors have to be fearful of their feedback. And we PAY to be on here and PAY fees. A buyer with bad stats can just start new and over easily - vendors cannot.
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The system is flawed in both aspects - for vendors and for buyers.
As a vendor, all we see are stats. I had 8 people blackmail/extort me for product last week all threatening bad feedback. Some of these buyers had over 40 transactions and spent $2k+. So as a vendor, how would I have known they were a scammer? The vendor has NO ability to rate the buyer which is BS. I would have saved myself alot of money and stress had I known a lil more about the buyer other then a few numbers. Even a checkbox rating system would have helped.
Vendors don't want bad feedback and buyers know this and hold our feedback hostage - just like buyers are scared of getting blacklisted - vendors have to be fearful of their feedback. And we PAY to be on here and PAY fees. A buyer with bad stats can just start new and over easily - vendors cannot.
AMEN!
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The system is flawed in both aspects - for vendors and for buyers.
As a vendor, all we see are stats. I had 8 people blackmail/extort me for product last week all threatening bad feedback. Some of these buyers had over 40 transactions and spent $2k+. So as a vendor, how would I have known they were a scammer? The vendor has NO ability to rate the buyer which is BS. I would have saved myself alot of money and stress had I known a lil more about the buyer other then a few numbers. Even a checkbox rating system would have helped.
Vendors don't want bad feedback and buyers know this and hold our feedback hostage - just like buyers are scared of getting blacklisted - vendors have to be fearful of their feedback. And we PAY to be on here and PAY fees. A buyer with bad stats can just start new and over easily - vendors cannot.
AMEN!
Gracias :)
Might you have any feedback on how vendors can better evaluate their buyers? I have one buyer who used a fake name (I state clearly on my vendor page not to do this and there is no reship) - and his package was refused. He messaged me if he could get his DCN because he used a fake name (couldn't remember what name) and all of his stuff is getting returned. He demanded a reshipment because he "worked too hard for this money to lose it". I told him he violated my policies and I don't offer reshipments. And why would he knowingly do something so risky- putting me in risk also. He won't finalize until I refund his money and is threatening my feedback. Why is this acceptable for buyers to do and their is no recourse for vendors? I'm paying fees to be on here and there is no protection for me? Not allowing vendors to have a resolve button or leave feedback on buyers is setting a precedent that this sort of behavior is ok. And its not.
Any insight you might have would be helpful
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The system is flawed in both aspects - for vendors and for buyers.
As a vendor, all we see are stats. I had 8 people blackmail/extort me for product last week all threatening bad feedback. Some of these buyers had over 40 transactions and spent $2k+. So as a vendor, how would I have known they were a scammer? The vendor has NO ability to rate the buyer which is BS. I would have saved myself alot of money and stress had I known a lil more about the buyer other then a few numbers. Even a checkbox rating system would have helped.
Vendors don't want bad feedback and buyers know this and hold our feedback hostage - just like buyers are scared of getting blacklisted - vendors have to be fearful of their feedback. And we PAY to be on here and PAY fees. A buyer with bad stats can just start new and over easily - vendors cannot.
AMEN!
Gracias :)
Might you have any feedback on how vendors can better evaluate their buyers? I have one buyer who used a fake name (I state clearly on my vendor page not to do this and there is no reship) - and his package was refused. He messaged me if he could get his DCN because he used a fake name (couldn't remember what name) and all of his stuff is getting returned. He demanded a reshipment because he "worked too hard for this money to lose it". I told him he violated my policies and I don't offer reshipments. And why would he knowingly do something so risky- putting me in risk also. He won't finalize until I refund his money and is threatening my feedback. Why is this acceptable for buyers to do and their is no recourse for vendors? I'm paying fees to be on here and there is no protection for me? Not allowing vendors to have a resolve button or leave feedback on buyers is setting a precedent that this sort of behavior is ok. And its not.
Any insight you might have would be helpful
We could learn from the improvements that Atlantis has over us over here. They have buyer feedback just like vendor feedback and buyers cannot change their rating after they have already submitted it.
I like the buyer feedback. It would be nice if buyers could only change their feedback comment and not their rating. Even if a buyer FEs which they are instructed not to by administration ::) they do not have to leave feedback right away. This place is setup to protect buyers. We are essentially fronting our product in hopes of receiving the payment. We are FEing our product... Especially if we don't have tracking on a package.
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Nothing!
All of my vendors have been super cool! ;D
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I sure wish we had that......Buyer feedback and not allowing them to change their rating after it is posted.....would really stop all the scammers right in their tracks.
IMO.....both of those need to be implemented on SR.
The system is flawed in both aspects - for vendors and for buyers.
As a vendor, all we see are stats. I had 8 people blackmail/extort me for product last week all threatening bad feedback. Some of these buyers had over 40 transactions and spent $2k+. So as a vendor, how would I have known they were a scammer? The vendor has NO ability to rate the buyer which is BS. I would have saved myself alot of money and stress had I known a lil more about the buyer other then a few numbers. Even a checkbox rating system would have helped.
Vendors don't want bad feedback and buyers know this and hold our feedback hostage - just like buyers are scared of getting blacklisted - vendors have to be fearful of their feedback. And we PAY to be on here and PAY fees. A buyer with bad stats can just start new and over easily - vendors cannot.
AMEN!
Gracias :)
Might you have any feedback on how vendors can better evaluate their buyers? I have one buyer who used a fake name (I state clearly on my vendor page not to do this and there is no reship) - and his package was refused. He messaged me if he could get his DCN because he used a fake name (couldn't remember what name) and all of his stuff is getting returned. He demanded a reshipment because he "worked too hard for this money to lose it". I told him he violated my policies and I don't offer reshipments. And why would he knowingly do something so risky- putting me in risk also. He won't finalize until I refund his money and is threatening my feedback. Why is this acceptable for buyers to do and their is no recourse for vendors? I'm paying fees to be on here and there is no protection for me? Not allowing vendors to have a resolve button or leave feedback on buyers is setting a precedent that this sort of behavior is ok. And its not.
Any insight you might have would be helpful
We could learn from the improvements that Atlantis has over us over here. They have buyer feedback just like vendor feedback and buyers cannot change their rating after they have already submitted it.
I like the buyer feedback. It would be nice if buyers could only change their feedback comment and not their rating. Even if a buyer FEs which they are instructed not to by administration ::) they do not have to leave feedback right away. This place is setup to protect buyers. We are essentially fronting our product in hopes of receiving the payment. We are FEing our product... Especially if we don't have tracking on a package.
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When vendors mark "in transit" when it really isn't. I'm currently waiting for an order that the vendor didn't ship out until 6 DAYS AFTER it was marked in transit, absolute bullshit. On top of that he didn't even message me about it. After waiting a week I had to message him to find out what was going on. Going on 2 full weeks today since it was marked in transit.
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I would have to say, Response time trumps all. IMO, a slow/no response is worse then getting an item out on time. Stay connected and many of your customers would be a bit more relaxed about you not shipping on time... So yeah. There was my 2 satoshis
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What bothers me most is the FE requirements of some vendors and the more-common-than-not hints that they want you to FE.
Vendors who don't mention FE in their profiles/listings get my preference over those who do.
Let's all cut out FE completely and cut out 90% of scams.
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In response to the whole FE=Finalize Early argument:
Read, then re-read, then maybe get a nights sleep, then re-read the Vendor profile again. If it says "We only do FE for you US buggars" then that's the deal! Why is that so hard for you to understand?
I'm an American buggar, and I get it! - I've gotten more cool shit breaking these "non-rules" than I've gotten ripped off.
Did I ever NOT get an order and had to "eat shit"?? - YES
Rule #1 on the Silk Road: Never spend more than you're willing to lose! This is not AmazonDrugs.com, this is a site that could come down any second!
Maybe it's just me, but there are a few sellers, I'll always FE for. I won't give scumbag motherfuckers working for the cops any more info than that.
So either FE or MOVE THE FUCK ON!! - Just don't try to take away the right to "risk it all on a good deal"!!!
Because if you're smart enough. You'll find some really good fucking deals from mostly overseas, that you can't blame for asking for FE.
I've gotten PURE OPIUM in the BEST STEALTH out of many American vendors. (I can't disclose any more)
Bottom line, you don't want to FE?????????????????????? Fucking DONT!!!!!!!!!!!!!!!!
BUT!~~~~~~~~~
Don't INFRINGE upon my right to do so.
Otherwise you're going against the basic principal of Libertarianism.
If DPR were reading this post, I think he'd agree.
That's just my opinion, I could be wrong.
If it's not for you. Move the fuck on. Don't MAKE RULES!!!!!
We have too many already in this world!!!!!!!!!!!!!
-Chip
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The way they can hold onto your address, sell it, leak it. And they way they get together like a sewing circle gossiping about buyers in the vendor forum. Blacklisting at will. Like a bunch of pensioners.
Also the outrageous demands they make on their pages, don't bother messaging me if you have few transactions. Ill get a hitman of blackmarket and get him to pay you a visit.
Yes that last one is from a UK vendors page. It seems they have the power, and buyers get screwed, and don't give me the oh he held me to ransom over feedback, because you will just blacklist the buyer so he can't be honest anyway.
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My "EXPRESS" order(+$43.00) is sitting in processing for the third day. No communication with vendor. I mean what the fuck guys!!!! If we pay for the fast shipping....SHIP IT FAST!
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none of the above
1.never f.e
2..watch out for rouge vendors.
3.Use a fake throw away address.
4.never communicate unless encrypted.
5.dont believe a word.
6.its always about money.
7.this isnt a game and carries imprisonment.
8.again this isnt a game and carries imprisonment
9.beware informants.
10.its all an illusion.
11.this is not anonymous.
12.surveillance programmes.
13.remember the above.
14.“PRISM ”
13.be careful.
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none of the above
1.never f.e
2..watch out for rouge vendors.
3.Use a fake throw away address.
4.never communicate unless encrypted.
5.dont believe a word.
6.its always about money.
7.this isnt a game and carries imprisonment.
8.again this isnt a game and carries imprisonment
9.beware informants.
10.its all an illusion.
11.this is not anonymous.
12.surveillance programmes.
13.remember the above.
14.“PRISM ”
13.be careful.
And you came full circle with this, really? lol
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Imo there are good and bad vendors as well as buyers, so you can't really form a clear answer to that question other than summing up the aspects of a bad or dishonest vendor, one who you would not buy from in first place. This may include bad service, product quality and inaccurate listings.
I would personally avoid those who require FE for all orders. From what I've seen they are mostly the bestselling vendors with mediocre to low quality often cutted products and poor service, occasional scamming and in the end they may leave the road and run off with a lot of money.
There are however, a set of valid reasons why some of the better vendors sometimes end up requiring FE. First of all, buyers can easily scam a vendor through the escrow system when there is no tracking available. This happens continuously, every day. I would say that for this reason vendors have no choice but to require FE for buyers with bad stats. It's a matter of trust from both sides.
Secondly, many buyers slack with finalizing or let it auto-finalize and money inside escrow remains inaccessible.
Lastly, as the vendor gets more and more orders to process, they should always prioritize sending out the orders over reading and replying to messages. I have seen generous and honest vendors writing down in their profile that they are overloaded with messages and need to divide time wisely. Also, as vendors get a lot of messages everyday, from their perspective anyone would get annoyed by impatient buyers, spammers and some use of foul language.
Despite all of this they should remain polite towards their other customers. The best vendors are those who keep a balance between everything and don't go overboard with the FE policies. Their priority should remain to offer quality product and service to the road.
Even the deep web longs for love and honesty...
my 2 cts...
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1 - The feedback system is near worthless. There is no point in having 2 through 4 because no one uses them. Vendors seem to think that if a person receives their product and it's fine, they deserve a 5 when that isnt always the case. If your shipping time is long, it is poorly packaged, or service was poor in another area, you should get a 2, 3, or 4 based on the size of the issue. I also agree that buyer feedback would be great and it might help with my second issue.
2 - Buyer minimums - I understand you may not want a brand new buyer but if I have done a few transactions with no issues then you shouldnt exclude me. By doing this, you are missing out on potentially good customers. Also, why does the amount of money spent matter? If I have 5 successful transactions with no issues then why does it matter if it were $400 or $2500? Based on comments I have seen, experienced buyers try to pull shit too.
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none of the above
1.never f.e
2..watch out for rouge vendors.
3.Use a fake throw away address.
4.never communicate unless encrypted.
5.dont believe a word.
6.its always about money.
7.this isnt a game and carries imprisonment.
8.again this isnt a game and carries imprisonment
9.beware informants.
10.its all an illusion.
11.this is not anonymous.
12.surveillance programmes.
13.remember the above.
14.“PRISM ”
13.be careful.
I don't think an address can be thrown away. Pretty sure it is permanently tied to a specific parcel of land/property. I should never communicate unless its encrypted? What would you call posting in this thread. If I "don't believe a word" then why would I be communicating in the first place? The only place that rule applies is in your posts. If you're not a troll then you're an idiot and if you are you one then you need to get a new schtick.
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Vendors who don't mention FE in their profiles/listings get my preference over those who do.
I know what you're saying here, but I think you'd agree with me that you prefer vendors who simply say they don't require FE (which means they would mention it).
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I've not as yet had an annoying experience with a vendor, but just would like to mention that I do notice that quite a few of them in their listings basically demand that the potential buyer give them 5/5 feedback or else... I do understand if they request that they be contacted if there is a problem prior to posting feedback so that they can have a chance to correct the problem and state it in a reasonable, non-threatening way - which I've also seen plenty who do just that and I'm not meaning them. It's just the ones who come across as somewhat threatening in one way or another and then I see that they have a lot of 5/5 feedback but many of the associated comments are either non-existent or include some sort of complaint, makes it seem as if the system of evaluating vendors on the ratio of 5/5 feedback scores to lessor scores may be a bit skewed when the comments (or lack of them) don't always match the perfect rating.
Then again, I've not been here that long so maybe I'm missing something. Please correct/inform me if I am as I don't mean to offend anyone.. thanks
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I keep reading that vendors might give up your 411. It's simple man, go to yr local post office, manually without a CC request a forward addy with a fake name to the real addy of delivery. Fill in a few orders for free magazines and coupons under the name, get's the mail person to get used to the name. Then use that name to order. Don't ever tell your vendor this. Hint, when receiving mail, do not open it at your drop location. Proceed to carry the mail w/ you hinting towards the post office, in case the fedz try and seize you, it will help to claim it's not yours and you were about to take it back to the post office 'cause you don't know who the name is or what's in it. Shit really does work in the U.S. Don't know about every other country.
Really though, I have not had a bad experience yet. Most vendors I have contacted are very kind and are looking out for everyone's interest.
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almost none will hide stuff some place (just send).. even for extra fee
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It pisses me off when a high level vendor starts requiring early finalization, then stops shipping and runs off with $20-30k of people's coin. My two biggest competitors did this, the damn fools could have made so much more being honest.
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Marking as in transit way before it really is is probably the only annoying experience in my book.
This may be annoying but there is a very good reason for it. If you mark it in transit right when you ship then cops can order from you and figure out which days you ship. This could allow them to inspect that day's mail more thouroughly or even worse watch the mailboxes on that day for the drop.
I generally mark in transit with a 2 day random offset from the time I actually ship. It may be a bit annoying to the buyer but security of our freedom must be the first priority.
I use a few other tricks which I will not go into here.
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Lately, I am annoyed by vendors with listings that state an item for a specific amount, such as, "Ten 30 mg roxies for $250!", or the like, and yet the listing price is more, and I don't mean by just a couple of dollars. How hard is it to look at your own listings as a vendor? I thought they could price their items by the US dollar, which means they should be unaffected by bitcoin fluctuations, right? I understand they are busy, but I've sold online before, and I always double and triple checked my listings to make sure they were correct, as well as looking at them the way a buyer would see them.
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Lately, I am annoyed by vendors with listings that state an item for a specific amount, such as, "Ten 30 mg roxies for $250!", or the like, and yet the listing price is more, and I don't mean by just a couple of dollars. How hard is it to look at your own listings as a vendor? I thought they could price their items by the US dollar, which means they should be unaffected by bitcoin fluctuations, right? I understand they are busy, but I've sold online before, and I always double and triple checked my listings to make sure they were correct, as well as looking at them the way a buyer would see them.
I've seen this a few times as well. like #4 heroin $150.00 and it's around 180.00 before shipping is added.
IDK if they do this assuming people don't know math or what, but it is ridiculous.
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Mainly just very slow to answer messages or shipping issues.
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Marking as in transit way before it really is is probably the only annoying experience in my book.
This may be annoying but there is a very good reason for it. If you mark it in transit right when you ship then cops can order from you and figure out which days you ship. This could allow them to inspect that day's mail more thouroughly or even worse watch the mailboxes on that day for the drop.
I generally mark in transit with a 2 day random offset from the time I actually ship. It may be a bit annoying to the buyer but security of our freedom must be the first priority.
I use a few other tricks which I will not go into here.
I had never thought of it that way. Thanks for your insight. Though it was not a huge deal, I now view the instant "in transit" on some orders differently. It just seems like it would be better to send it and mark it in transit later, rather than the other way around, or at least a message letting the buy know the status. I don't need to know exactly when it was shipping, just a rough estimate of when to expect it and to know that it is in the mail.
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Imo there are good and bad vendors as well as buyers, so you can't really form a clear answer to that question other than summing up the aspects of a bad or dishonest vendor, one who you would not buy from in first place. This may include bad service, product quality and inaccurate listings.
I would personally avoid those who require FE for all orders. From what I've seen they are mostly the bestselling vendors with mediocre to low quality often cutted products and poor service, occasional scamming and in the end they may leave the road and run off with a lot of money.
There are however, a set of valid reasons why some of the better vendors sometimes end up requiring FE. First of all, buyers can easily scam a vendor through the escrow system when there is no tracking available. This happens continuously, every day. I would say that for this reason vendors have no choice but to require FE for buyers with bad stats. It's a matter of trust from both sides.
Secondly, many buyers slack with finalizing or let it auto-finalize and money inside escrow remains inaccessible.
Lastly, as the vendor gets more and more orders to process, they should always prioritize sending out the orders over reading and replying to messages. I have seen generous and honest vendors writing down in their profile that they are overloaded with messages and need to divide time wisely. Also, as vendors get a lot of messages everyday, from their perspective anyone would get annoyed by impatient buyers, spammers and some use of foul language.
Despite all of this they should remain polite towards their other customers. The best vendors are those who keep a balance between everything and don't go overboard with the FE policies. Their priority should remain to offer quality product and service to the road.
Even the deep web longs for love and honesty...
my 2 cts...
Was just reading through some of this thread for some reason, and something about your reply I found really impressive. You covered a lot of topics, made some valid points.. and I don't really have much to say (in general).. just really.... Great reply/post! +1
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all of the above
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You know, as a buyer, it is beyond me how any buyer can NOT finalize as soon as the have their order in hand. It is literally mindboggling. I've never (unless there was an ISSUE with the order) NOT finalized within 2 minutes of having package in hand (and verifying the order is correct). Never once. How does a buyer "get lazy" and receive their order, open/inspect it, and then take hours or days to finalize? That just sounds fucking wrong. It's like going into Best Buy, walking out with a TV and thinking "oh I'll just pay for it after watching a couple movies". It's wrong.
Jack had mentioned in a comment how he has people finalizing on a Sunday. Which means they received their goods on the Saturday (or even Friday). Wow. Fuckin druggies :P
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Jack had mentioned in a comment how he has people finalizing on a Sunday. Which means they received their goods on the Saturday (or even Friday). Wow. Fuckin druggies :P
Yes, every Sunday. Take a look at some US domestic vendors profiles next Sunday night and look at all of the feedback left that day...
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you tell me your problem with me and ill fix it !
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Jack had mentioned in a comment how he has people finalizing on a Sunday. Which means they received their goods on the Saturday (or even Friday). Wow. Fuckin druggies :P
Yes, every Sunday. Take a look at some US domestic vendors profiles next Sunday night and look at all of the feedback left that day...
Maybe people order for the weekend, try the gear on Saturday night, and on Sunday when they know the shit was good they finalize? The buyers may be suspicious, and don't want to give their money to anonymous drug dealers before they are sure they got what they ordered.
I personally don't mind a 1 or 2 days wait, more than that gets annoying - especially if there's no explanation given beforehand.
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You know, as a buyer, it is beyond me how any buyer can NOT finalize as soon as the have their order in hand. It is literally mindboggling. I've never (unless there was an ISSUE with the order) NOT finalized within 2 minutes of having package in hand (and verifying the order is correct). Never once. How does a buyer "get lazy" and receive their order, open/inspect it, and then take hours or days to finalize? That just sounds fucking wrong. It's like going into Best Buy, walking out with a TV and thinking "oh I'll just pay for it after watching a couple movies". It's wrong.
Jack had mentioned in a comment how he has people finalizing on a Sunday. Which means they received their goods on the Saturday (or even Friday). Wow. Fuckin druggies :P
Um, what if the buyer can't inspect the item right away? Maybe they ordered a long lasting psychedelic like DOx. Or maybe they got some coke but they have to go to work and don't want to be all tweaked out. Waiting a day or two before finalization so they can sample the product or perform reagent tests seems fine to me.
I mean, you should be able to tell if weed is the real deal just by looking at it, but there is a ton of stuff available on SR. Not everyone can just drop acid whenever the mail arrives on any given day. Some people have responsibilities outside of getting wasted on drugs all day every day. :P
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Back to the topic at hand, the things that annoy me most are a vendor with no PGP key (not getting anything from me) and when an order is marked "in transit" days before it actually ships.
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You know, as a buyer, it is beyond me how any buyer can NOT finalize as soon as the have their order in hand. It is literally mindboggling. I've never (unless there was an ISSUE with the order) NOT finalized within 2 minutes of having package in hand (and verifying the order is correct). Never once. How does a buyer "get lazy" and receive their order, open/inspect it, and then take hours or days to finalize? That just sounds fucking wrong. It's like going into Best Buy, walking out with a TV and thinking "oh I'll just pay for it after watching a couple movies". It's wrong.
Jack had mentioned in a comment how he has people finalizing on a Sunday. Which means they received their goods on the Saturday (or even Friday). Wow. Fuckin druggies :P
Um, what if the buyer can't inspect the item right away? Maybe they ordered a long lasting psychedelic like DOx. Or maybe they got some coke but they have to go to work and don't want to be all tweaked out. Waiting a day or two before finalization so they can sample the product or perform reagent tests seems fine to me.
I mean, you should be able to tell if weed is the real deal just by looking at it, but there is a ton of stuff available on SR. Not everyone can just drop acid whenever the mail arrives on any given day. Some people have responsibilities outside of getting wasted on drugs all day every day. :P
I stand corrected. You're right about that.. I suppose it's relative to the drug ordered. Coke, weed, pills, shouldn't be hard to ascertain the quantity/quality in a reasonably short time. Pyschedelics and other such things would probably have to be tested properly.. but I guess as a buyer (and again, my DOC's are all things that can be immediately verified) I would feel bad receiving something Friday afternoon and finalizing 2 or 3 days later.
You can always edit your feedback later, however. Unless the vendor totally ripped you off or there is some need for resolution (most times there just aren't).. I think theres an obligation to finalize fast. And you don't have to get high out of your mind on something like blow to verify it's good. If you can't take a bump and know good from bad.. you're not doing it right :)
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Responses that do not answer my questions is one of the things that is really a "pet peeve." I am dealing with that right now. I have even gone so far as to say, "Here is what I need to know," then number my questions, "1. .............. 2................. And still a reply without an answer. It is very frustrating to me, and I would believe the vendor would want to answer the question the first time. Because if you don't answer my question, guess what? I will send another PM, and another....until I get my answer. lol I know these people are busy, and I admire many, but on my side, it is frustrating to finally get a message then have it contain everything EXCEPT an answer to my question.
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non mbb/mylar use, for international shipments
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insane shipping costs.. they draw you in with good(not great pricing, just good) pricing and just hose you with shipping cost.
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I have to say absolutely nothing! So far, I've yet to encounter any issues with any of the vendors I've used. Do your homework on the vendors 1st, and there shouldn't be a problem. Long may it continue....
Peace
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More detailed descriptions wold keep 90% of legitimate questions from ever happening. I see descriptions change a lot, sometimes as more details are known, but other times its obvious the vendor got flooded with queries of more details.
Most buyers obviously dont understand how slow it is using SR. its not ebay. nothing automated, no 80mbps internet.no paypal to pay your bills for you and fund your checking account. The vendor isnt your buddy, and doesnt care to read a 5msgs over the process of selling you drugs illegally.
But it equally annoys me when vendors seemingly purposely give vague descriptions. Oh well, in an illegal business you cant expect either side to give up any more info than they have to.
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and doesnt care to read a 5msgs over the process of selling you drugs illegally.
Some of them do, and they're in the top 5% for a reason. :)