I'll go ahead and step in here - yes, you will receive support and in fact are already receiving it. We are not happy with wait times as they are and that is being addressed as we speak. DoctorClu, myself, and everyone else with blue or orange blocks on this forum will continue to strive to be better every day. The improvements you are going to see in the near term will completely blow you away. Take me at my word or don't, but when the time comes you will be very impressed.