tesstickletesstickle, Give us a few more days. As I'm sure you are aware there are a few new faces among the support staff and as soon as we can we will be providing individualized support in cases such as yours. PGP is vitally important, moving forward please always associate a public key with your account. This allows us to know you are who you say you are. As has been said in over the past couple of weeks, the pgp issue as it relates to recovering accounts was simply a vector that had not been forseen. I know you grow tired of hearing it, but bear with us and we will take care of you asap.