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Messages - Stealth

Pages: 1 ... 3 4 [5] 6 7 ... 17
61
Silk Road Discussion / Re: When will Vendor Accounts get verified?
« on: February 10, 2014, 08:56:35 pm »
The last date 'support' has been online has 0 to do with when your accounts get activated.

62
Off Topic / Re: for all the vendors that have been dicked around by sr2
« on: February 09, 2014, 07:00:11 pm »
Ahem,

While it is not right that you have had to wait this long - for the record, your vendor account did not get cancelled. YOU cancelled your vendor account.

How do you come to the conclusion that all coins you had in escrow are now gone?

63
Silk Road Discussion / Re: Weekend Updates
« on: February 09, 2014, 04:57:17 pm »
For the love of all that is holy,

Right click the captcha, click view image information and type in the captcha that appears in the box. It will work 100% of the time.

Additionally I have not had to do this on any of my multiple accounts in over 4 days, and many people are reporting the same - posssibly user error? If not, use the method I outlined above and it will get you in 100% of the time.

64
Silk Road Discussion / Re: Scared as hell to use new site.
« on: February 09, 2014, 01:32:27 pm »
Thanks mate,

We're just here to help and to promote the cause of freedom. I may take a negative tone sometimes towards serial complainers but I have my reasons for doing so and I appreciate you realize and understad that.

Good on you, and I am pleased you are having a flawless experience (as is 95% of the userbase.)

65
Customer Support / Re: MODS MUST READ - Activate account please
« on: February 09, 2014, 01:19:24 pm »
foreveryoung,

I apologize for the wait time, these are handled in batches and the moderators have no ability to do this for you at this time,

How long have you been waiting?

Also, moving this to customer service.

66
Silk Road Discussion / Re: Weekend Updates
« on: February 09, 2014, 04:09:04 am »
The update his not yet been released. Once it has, you will have three days to dispute the order.

67
Silk Road Discussion / Re: Scared as hell to use new site.
« on: February 09, 2014, 03:23:27 am »
Guys,

We hear it all and we sympathize with you. There are fixes being pushed this weekend. I recomend those of you who spend the majority of your time here either complaining about issues we are aware of alreay or spreading FUD, go outside and play some golf. Go have a beer with some friends, work on a project, do something. Come back in a few days and see what has changed.

As Defcon said, security comes first and nothing, absolutely nothing will but pushed out that has not been thoroughly penetration tested and worked over.

As you can all see, the sites that choose not to operate this way are gone. We're still here and working perfectly for over 95% of the users. The vocal minority experiencing problems paint a picture of instability and a broken site when in fact we are exactly the opposite. I sympathize with all of you but there is nothing we can do to help you on this forum. If you have submitted a message to support, then patience and understanding is what we ask of you.

The definition of insanity is doing the same thing over and over and expecting different results.



68
Customer Support / Re: Hitting rock bottom with login!
« on: February 08, 2014, 04:51:20 am »
If you are experiencing this message, utilize the "Use a New Identity" feature on Vidalia. If you are experiencing captcha errors, please follow the directions in the thread regarding captcha.

69
Customer Support / Re: CAPTCHA INCORRECT - CANT LOG IN
« on: February 08, 2014, 04:40:25 am »
WTFSR,

Actually, it does work - if you enter the captcha shown in the view image information window, you will progress to the next step which for the security-conscious user would be PGP identity authentication.


70
Silk Road Discussion / Re: Need clarification on the "Weekend Update"
« on: February 07, 2014, 09:45:12 pm »
To be perfectly and completely clear:

Once the updates have been made live and you actually have an option to dispute, the three day timer begins. If you do not excercise that option to dispute within the three day window, your order will finalize.

71
Customer Support / Re: MEGASCAM - ACCOUNT PASSWORD CHANGED AFTER DEPOSIT
« on: February 07, 2014, 09:12:02 pm »
Please submit a support ticket on the main site describing what happened with 'Password Reset' in the subject line.

We are not interested in scamming your $400 - this is either an extremely rare bug or an incorrectly recorded/remembered password. Either way we will sort it out for you through support on the main site.

72
Customer Support / Re: captcha incorrect.
« on: February 07, 2014, 09:08:17 pm »
Typing in all caps is the internet equivalent of throwing a hissy fit. Please do not do that here.

If you are receiving a message stating captcha is incorrect - first, make sure you are actually typing the captcha correctly. Secondly, right click the captcha image and select view image information. The picture that appears there is the correct captcha and will allow you to log in.

73
Customer Support / Re: Impossible to connect back on my account
« on: February 07, 2014, 09:01:59 pm »
It will be at least several days for an answer as the new support system is being implemented this weekend - just be aware of that. Things wil begin to run much more smoothly.

74
Customer Support / Re: CAPTCHA INCORRECT - CANT LOG IN
« on: February 07, 2014, 08:56:21 pm »
For your information until the captcha is 100% corrected, right click the captcha and click view image information. The correct captcha code for your session wil appear there. Use that ad you will have 100% success.

75
Customer Support / Re: Didnt come order.
« on: February 07, 2014, 08:53:01 pm »
Autofinalize is currently disabld so your order will not finalize. An update is being applied at some point this weekend that will give you a 3 day window to dispute your order on the market before it finalizes. Please see this thread for information: http://silkroad5v7dywlc.onion/index.php?topic=22969.0

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