Silk Road forums

Discussion => Shipping => Topic started by: Green Camel on April 06, 2013, 08:46 pm

Title: Buyers giving incorrect address
Post by: Green Camel on April 06, 2013, 08:46 pm
I haven't been selling for very long but I notice that lots of buyers get their address wrong in some way. Once it was so messed up I spent 15 minutes trying to fix it. It wasn't in the right format.

I get the impression that lots of people are sending drugs to a friend's house and don't know the proper address. It's not just completely new buyers but also people with 5+ transactions.

Buyers: please consult Google, Royal Mail and Wikipedia before sending your address, and I'm sure less packages will be lost as a result.

http://www.royalmail.com/postcode-finder/
http://www.royalmail.com/personal/help-and-support/Addressing-your-items-Western-Europe
http://www.royalmail.com/personal/help-and-support/Addressing-your-items-Rest-of-the-World
https://en.wikipedia.org/wiki/Address_(geography)#Mailing_address_format_by_country
Title: Re: Buyers giving incorrect address
Post by: AllDayLong on April 06, 2013, 09:49 pm
I haven't been selling for very long but I notice that lots of buyers get their address wrong in some way. Once it was so messed up I spent 15 minutes trying to fix it. It wasn't in the right format.

I get the impression that lots of people are sending drugs to a friend's house and don't know the proper address. It's not just completely new buyers but also people with 5+ transactions.

Buyers: please consult Google, Royal Mail and Wikipedia before sending your address, and I'm sure less packages will be lost as a result.

http://www.royalmail.com/postcode-finder/
http://www.royalmail.com/personal/help-and-support/Addressing-your-items-Western-Europe
http://www.royalmail.com/personal/help-and-support/Addressing-your-items-Rest-of-the-World
https://en.wikipedia.org/wiki/Address_(geography)#Mailing_address_format_by_country

That's gotta suck, I can't imagine not being sure of what address I'm having drugs sent to. It's like the one thing I stare at for a minute before I encrypt it, then maybe redo it to be sure. People.
Title: Re: Buyers giving incorrect address
Post by: Green Camel on April 06, 2013, 10:48 pm
A few examples:

1) Australian buyer gave town name, even though it's not part of an address in Australia. Suburb name was the other way round.
2) UK buyer gave a postcode that wasn't even in the same county.
3) Another UK buyer who didn't know the name of the street his block of flats was on.
4) US buyer didn't provide a zipcode.
5) Brazilian buyer who gave all the right details but in a seemingly random order.
6) Countless buyers who think name is not actually required, and don't provide it.
Title: Re: Buyers giving incorrect address
Post by: SelfSovereignty on April 06, 2013, 11:02 pm
Good lord.  I can't even imagine what the (legal) post office has to deal with if vendors selling illegal wares have to deal with this kind of rubbish...
Title: Re: Buyers giving incorrect address
Post by: nameviolated on April 06, 2013, 11:14 pm
First time I ordered I got nervous and nearly put down the wrong post code.
Title: Re: Buyers giving incorrect address
Post by: AllDayLong on April 07, 2013, 12:55 am
So personally I would hope a vendor would tell me to resend it if it they noticed I fucked something up, though wouldn't even expect the them to try and send it. but if so many people are than shit.
Title: Re: Buyers giving incorrect address
Post by: Green Camel on April 08, 2013, 03:10 am
So personally I would hope a vendor would tell me to resend it if it they noticed I fucked something up, though wouldn't even expect the them to try and send it. but if so many people are than shit.
Many people don't log in to SR for days, so it wouldn't work very well. Especially if you have lots of orders coming in.
Title: Re: Buyers giving incorrect address
Post by: namuld on April 08, 2013, 06:45 am
That's ridiculous that people can't format their own address. Not sure how it would effect stats as I haven't had to cancel any of my own orders but if this is such a large problem you should put in all caps on your listing/vendor page that customers need to make sure the address is correct. Refuse to refund/reship orders with incorrect address information or outright cancel the order.


address:
Name Last name
Street street number
State and zip code
COUNTRY
Title: Re: Buyers giving incorrect address
Post by: donatto on April 09, 2013, 12:09 pm
I think some people are taking 2 much  blow and making orders, i mean, how the fuck u can misspel the address or some, lol, then ask for full refund!!!!~~
Title: Re: Buyers giving incorrect address
Post by: AllDayLong on April 09, 2013, 06:43 pm
I think some people are taking 2 much  blow and making orders, i mean, how the fuck u can misspel the address or some, lol, then ask for full refund!!!!~~

I admit I have made some orders while pretty fucked up, but things like making sure your address is right? That's just fuckin hardwired in my brain man. I get some people aren't like that, but I'm the type that looks both ways before I walk into the street... Yeah literally.
Title: Re: Buyers giving incorrect address
Post by: abby on April 09, 2013, 07:16 pm
I'd send them a message telling them you're cancelling because they're too stupid to get their address right and are a risk to man and beast.  Do these dimwits encrypt the address?  If they do, how can they manage the braincell challenge of encrypting the thing if they don't even know how to write their own address?  My mind boggles.
Title: Re: Buyers giving incorrect address
Post by: AllDayLong on April 09, 2013, 07:29 pm
I'd send them a message telling them you're cancelling because they're too stupid to get their address right and are a risk to man and beast.  Do these dimwits encrypt the address?  If they do, how can they manage the braincell challenge of encrypting the thing if they don't even know how to write their own address?  My mind boggles.

That was my first thought but then I realize from a vendors perspective it doesn't really matter whether the dumb ass receives his order or not, at most they might not get full payment, but likely with these types could convince them to finalize anyway.
Title: Re: Buyers giving incorrect address
Post by: Trappy on April 09, 2013, 09:16 pm
ATTN: SELLERS

If you don't have the correct shipping format on your vendor profile, your buyers will have to depend on their own knowledge or googling ability to figure out how to receive stuff. Many of ours newbies haven't even bought something off of amazon before.


YOU ARE THEIR FIRST DELIVERED PACKAGE, EVER. ASSUME SO, ALWAYS. No offense is taken by us old timers. We APPRECIATE when you help out newbies.
Title: Re: Buyers giving incorrect address
Post by: abby on April 09, 2013, 09:24 pm
ATTN: SELLERS

If you don't have the correct shipping format on your vendor profile, your buyers will have to depend on their own knowledge or googling ability to figure out how to receive stuff. Many of ours newbies haven't even bought something off of amazon before.


YOU ARE THEIR FIRST DELIVERED PACKAGE, EVER. ASSUME SO, ALWAYS. No offense is taken by us old timers. We APPRECIATE when you help out newbies.

That's scary, it means they've never received a letter, or lived in a house that has received a letter, in their life.  With kids perhaps that's true but for adults?
Title: Re: Buyers giving incorrect address
Post by: burgarsenator on April 10, 2013, 01:56 pm
Many people don't log in to SR for days, so it wouldn't work very well. Especially if you have lots of orders coming in.
[/quote]

Well said
Title: Re: Buyers giving incorrect address
Post by: mito on April 10, 2013, 02:06 pm
People with weak geography knowledge (failed geography classes) are usually bad with addresses and stuff....

my 2 cents.
Title: Re: Buyers giving incorrect address
Post by: ProudCannabian on April 10, 2013, 02:23 pm
I think it probably has a lot to do with kids too.
1/2 of them don't even use email now, just FB and texts... there should be a whole diagram thing for the SR wiki, explaining how addresses are used and where they go on the envelope.  Where they should put the stamp and such.
Of course they should get off their asses and know how to do this stuff before they even come here, but you can't mitigate the stupidity of others.
Title: Re: Buyers giving incorrect address
Post by: Sukey on April 10, 2013, 03:27 pm
ATTN: SELLERS

If you don't have the correct shipping format on your vendor profile, your buyers will have to depend on their own knowledge or googling ability to figure out how to receive stuff. Many of ours newbies haven't even bought something off of amazon before.


YOU ARE THEIR FIRST DELIVERED PACKAGE, EVER. ASSUME SO, ALWAYS. No offense is taken by us old timers. We APPRECIATE when you help out newbies.

I do have this on my profile page, and have had it since my first day since I started my vendor account. This does not help if they do not read the vendor profile page to begin with.

Here is my suggestion instead: Integrate it into the Silkroad User Interface where the user fills out their name, street, street number, city, state, zipcode, country, etc in a form instead of one big textarea so there is no guessing. Unfortunately this would not help with PGP-encrypted messages.

Perhaps someone could make a client-side utility which will make this process easier for them and be capable of PGP-encrypting the address to paste in the textarea? Or even just a javascript webpage would work which would then format it accordingly so you can paste it into your PGP/GPG program of choice in order to encrypt it.
Title: Re: Buyers giving incorrect address
Post by: SelfSovereignty on April 10, 2013, 03:41 pm
Obviously if they're that lazy or that reckless, it wouldn't help, but http://usps.com/zip4 is awfully useful.  Personally I just keep my address in a text file, and every order I make I PGP it and paste it on over -- quick, easy, & I only had to get it right once.

... still can't believe it's that hard for people to get it right just once... oh well.
Title: Re: Buyers giving incorrect address
Post by: Trappy on April 10, 2013, 08:07 pm
ATTN: SELLERS

If you don't have the correct shipping format on your vendor profile, your buyers will have to depend on their own knowledge or googling ability to figure out how to receive stuff. Many of ours newbies haven't even bought something off of amazon before.


YOU ARE THEIR FIRST DELIVERED PACKAGE, EVER. ASSUME SO, ALWAYS. No offense is taken by us old timers. We APPRECIATE when you help out newbies.

That's scary, it means they've never received a letter, or lived in a house that has received a letter, in their life.  With kids perhaps that's true but for adults?

When you get bills and junk mail, do you hold onto them or do you pay/toss/shred them?
Title: Re: Buyers giving incorrect address
Post by: AllDayLong on April 10, 2013, 08:21 pm
ATTN: SELLERS

If you don't have the correct shipping format on your vendor profile, your buyers will have to depend on their own knowledge or googling ability to figure out how to receive stuff. Many of ours newbies haven't even bought something off of amazon before.


YOU ARE THEIR FIRST DELIVERED PACKAGE, EVER. ASSUME SO, ALWAYS. No offense is taken by us old timers. We APPRECIATE when you help out newbies.

That's scary, it means they've never received a letter, or lived in a house that has received a letter, in their life.  With kids perhaps that's true but for adults?

When you get bills and junk mail, do you hold onto them or do you pay/toss/shred them?

Yes.
Title: Re: Buyers giving incorrect address
Post by: Dingo Ate My Drugs on April 11, 2013, 02:36 am
I haven't been selling for very long but I notice that lots of buyers get their address wrong in some way. Once it was so messed up I spent 15 minutes trying to fix it. It wasn't in the right format.

I get the impression that lots of people are sending drugs to a friend's house and don't know the proper address. It's not just completely new buyers but also people with 5+ transactions.

Buyers: please consult Google, Royal Mail and Wikipedia before sending your address, and I'm sure less packages will be lost as a result.

http://www.royalmail.com/postcode-finder/
http://www.royalmail.com/personal/help-and-support/Addressing-your-items-Western-Europe
http://www.royalmail.com/personal/help-and-support/Addressing-your-items-Rest-of-the-World
https://en.wikipedia.org/wiki/Address_(geography)#Mailing_address_format_by_country
I used to bother fixing incorrect addresses. Not I just cancel PM the buyer telling me to re-send the address correctly otherwise their order will be cancelled.
If we didn't pick up on these things, it might not arrive and then the buyer would blame the vendor for it!
Title: Re: Buyers giving incorrect address
Post by: Sukey on April 11, 2013, 11:14 am
I just got an influx of orders.... 20 of them did not have a country, and 34 of them did not have a Zipcode.... I am a vendor, not a cartographer!
Title: Re: Buyers giving incorrect address
Post by: jurassic6 on April 11, 2013, 09:08 pm
Wow Sukey, that sucks! Really?! It's the buyers responsibility to get this correct, if they want to make sure they want to receive their goods they shouldn't be that lazy, no respect for the vendor.

Sad this is happening.

- JUR  8)
Title: Re: Buyers giving incorrect address
Post by: AllDayLong on April 12, 2013, 12:00 am
I just got an influx of orders.... 20 of them did not have a country, and 34 of them did not have a Zipcode.... I am a vendor, not a cartographer!

Makes me feel better about myself though not gonna lie. Make the lazy LEOs go get that low hanging fruit. Make em sweat too much to get me.
Title: Re: Buyers giving incorrect address
Post by: Dingo Ate My Drugs on April 12, 2013, 12:13 am
ATTN: SELLERS

If you don't have the correct shipping format on your vendor profile, your buyers will have to depend on their own knowledge or googling ability to figure out how to receive stuff. Many of ours newbies haven't even bought something off of amazon before.


YOU ARE THEIR FIRST DELIVERED PACKAGE, EVER. ASSUME SO, ALWAYS. No offense is taken by us old timers. We APPRECIATE when you help out newbies.

I do have this on my profile page, and have had it since my first day since I started my vendor account. This does not help if they do not read the vendor profile page to begin with.

Here is my suggestion instead: Integrate it into the Silkroad User Interface where the user fills out their name, street, street number, city, state, zipcode, country, etc in a form instead of one big textarea so there is no guessing. Unfortunately this would not help with PGP-encrypted messages.

Perhaps someone could make a client-side utility which will make this process easier for them and be capable of PGP-encrypting the address to paste in the textarea? Or even just a javascript webpage would work which would then format it accordingly so you can paste it into your PGP/GPG program of choice in order to encrypt it.
On each of my listings I say "please read my vendor page before ordering."
On my vendor page is the exact way to set out addresses. A lot of buyers still fail to write it correctly...
Title: Re: Buyers giving incorrect address
Post by: Angelina on April 12, 2013, 07:50 am
I've had several customer packages bounce because they didn't give me a correct address. Mind boggling.
Title: Re: Buyers giving incorrect address
Post by: donatto on April 12, 2013, 01:32 pm
People with weak geography knowledge (failed geography classes) are usually bad with addresses and stuff....

my 2 cents.

LOL, they are just 2 high to order man