Silk Road forums

Discussion => Security => Topic started by: JustBob on October 23, 2012, 10:19 pm

Title: BitInstant directly to SR wallet, not working?
Post by: JustBob on October 23, 2012, 10:19 pm
24 hours ago I used BitInstant to send BTC directly to my SR wallet. Less than an hour after I used BitInstant, I received an email from them verifying they had been sent to my SR wallet. I check SR, no money. I wait 6 hours, still no money. I went ahead and checked blockchain and it also says that the BTC have been successfully sent to my SR wallet. Can somebody please tell me WHAT THE FUCK I'm doing wrong? So frustrated. Thank you in advance.

JB
Title: Re: BitInstant directly to SR wallet, not working?
Post by: wsg on October 23, 2012, 10:34 pm
There have been a couple threads recently on transfers being slow do some reading as reading is easier than me retyping it all  :)
Title: Re: BitInstant directly to SR wallet, not working?
Post by: JustBob on October 23, 2012, 10:44 pm
I figured it out I think. My wallet address is a couple months old and apparently I have to have for SR support to get around to it. Ugh, this sucks ass.
Title: Re: BitInstant directly to SR wallet, not working?
Post by: bear paw on October 24, 2012, 12:25 am
justbob im 24 hours and waiting as well....keep me updated.

did sr respond to you yet?
Title: Re: BitInstant directly to SR wallet, not working?
Post by: JustBob on October 24, 2012, 01:30 am
No response yet, looks like people are waiting about 3-5 days on average.
Title: Re: BitInstant directly to SR wallet, not working?
Post by: SelfSovereignty on October 24, 2012, 04:22 am
I can't believe that's done via manual attention...?  Wow...

Please don't misunderstand my comment -- I have nothing but sincere gratitude and admiration for those who operate Silk Road -- but I'm pretty shocked at just how much is handled manually.  It seems very odd from this side of the screen (as in not having the full info of what they have to do); granted, it's not exactly the sort of software automation project that you can just take an ad out in the paper for, but I'd expect the current system (manual attention to so many different things) to just become hopelessly overloaded and fail before too long.

Now I wonder two things about SR: how did DPR find the "employees" (partners, whatever they may be) to begin with outside his circle of well-known friends and colleagues, and did he really not know any programmers able to streamline some of the more routine stuff?  Well, it still works today, and pretty well at that -- in SR's case it must be a better strategy than it would seem.
Title: Re: BitInstant directly to SR wallet, not working?
Post by: psych0naut on October 24, 2012, 05:06 am
I can't believe that's done via manual attention...?  Wow...

Please don't misunderstand my comment -- I have nothing but sincere gratitude and admiration for those who operate Silk Road -- but I'm pretty shocked at just how much is handled manually.  It seems very odd from this side of the screen (as in not having the full info of what they have to do); granted, it's not exactly the sort of software automation project that you can just take an ad out in the paper for, but I'd expect the current system (manual attention to so many different things) to just become hopelessly overloaded and fail before too long.

Now I wonder two things about SR: how did DPR find the "employees" (partners, whatever they may be) to begin with outside his circle of well-known friends and colleagues, and did he really not know any programmers able to streamline some of the more routine stuff?  Well, it still works today, and pretty well at that -- in SR's case it must be a better strategy than it would seem.

No, that's not *usually* done manually, but BTCs sent to old addresses get "stuck" and then SR support has to credit them manually to your account.
Just try generating a new address before crediting your account and you'll see your BTCs will show up very quickly, that's because they were automatically processed.
Title: Re: BitInstant directly to SR wallet, not working?
Post by: nunyabiatch on October 24, 2012, 05:24 am
I can't believe that's done via manual attention...?  Wow...

Please don't misunderstand my comment -- I have nothing but sincere gratitude and admiration for those who operate Silk Road -- but I'm pretty shocked at just how much is handled manually.  It seems very odd from this side of the screen (as in not having the full info of what they have to do); granted, it's not exactly the sort of software automation project that you can just take an ad out in the paper for, but I'd expect the current system (manual attention to so many different things) to just become hopelessly overloaded and fail before too long.

Now I wonder two things about SR: how did DPR find the "employees" (partners, whatever they may be) to begin with outside his circle of well-known friends and colleagues, and did he really not know any programmers able to streamline some of the more routine stuff?  Well, it still works today, and pretty well at that -- in SR's case it must be a better strategy than it would seem.

No, that's not *usually* done manually, but BTCs sent to old addresses get "stuck" and then SR support has to credit them manually to your account.
Just try generating a new address before crediting your account and you'll see your BTCs will show up very quickly, that's because they were automatically processed.

I agree with this. Every time I send bitcoins to SR I generate a new address and without fail the coins show up within an hour or two of sending them. I did this today as well using bitinstant>blockchain>SR.
Title: Re: BitInstant directly to SR wallet, not working?
Post by: bear paw on October 24, 2012, 01:36 pm
still no coin almost 36 hours
Title: Re: BitInstant directly to SR wallet, not working?
Post by: liquidBrr on October 24, 2012, 07:53 pm
I just had a problem where my email somehow got munged between bitinstant, TrustCash and coinapault. I got all of my verifications right up to Coinapault. I emailed TrustCash and verified that everything was cool there. Then I checked in with Bitinstant, and they showed me the info they had. Once we identified that something had happened to the email address, they contacted Coinapault tech support for me, and the coins were available within an hour or so. Normally The entire transaction from depositing cash and having coins in my SR account is under 2 hours.

I have never refreshed my wallet address here, and never had a problem so far. You might want to start with Bitinstant and just follow up the chain to SR.
Title: Re: BitInstant directly to SR wallet, not working?
Post by: bear paw on October 24, 2012, 09:40 pm
48 hours no coin no response from SR