So uh... if they're downloading the blockchain, I think they have to be connected. I'd double check that they're right. To do that, go to Start -> Run and type in "cmd" then hit enter. You'll get a command prompt. If you're in Windows 8, just hit the Windows key + X and select "command prompt" from the list.Then type this in and hit enter:Code: [Select]netstat -aoThat will display every connection your computer currently has, along with the process ID of the program that owns the connection. You can get the process ID by hitting control-alt-delete and selecting "task manager" then finding the program you want in the list. Or at the command prompt type "tasklist" and hit enter. As for why they say they aren't connected, I don't know -- but my point here is that personally, I think they're lying :P (sort of... just being comical)