Quote from: sharonneedles on July 18, 2013, 10:44 amI made a complaint to SR support in the past about a scam that happened me 3 months prior. The reply I got from SR support was that it was impossible for them to investigate the incident because they didn't even have a record of it due to them deleting transaction history every 3 (not 4) months.Now I'm receiving a conflicting piece of information.Interesting. Well, in defense of Silk Road itself, not every employee is going to have accurate and current information at all times. Which isn't to say it's alright to go around spreading falsehoods, but mistakes can be made -- it doesn't necessarily mean it was a deliberate deception, is all I'm saying.If nothing else, I'm glad my memory of 3 months wasn't manufactured... thank you for the validation :P