Dude, don't say that shit... you're condemning them to being pestered by every newbie who reads that. They've sent emergency letters to DPR and had it take half a fucking week before he even got back to them with a form letter and not a real answer, too -- which doesn't make sense if they have something to do with it getting pushed through faster.Support takes days to respond, not a couple hours. There's a design flaw that to my knowledge we haven't come to a consensus on yet. There's a limited number of transactions that can be processed per second using the current Bitcoin protocol. It's easily changed and I'm sure it will be changed soon, but currently, we're bumping up against the limit. Hence, free or low-fee transactions are often taking a very long time. Luck of the draw.