Quote from: jpinkman on March 21, 2013, 06:13 pmSo fwiw I put orders out to TDS and Glasskandi on Sunday. My TDS order was marked in transit right away the next day (although as of yesterday had yet to arrive ... [redacted]) but Glasskandi, as others reported here, took a couple days to ship even as a PM I left for the vendor at my time of order sat unread for the same length of time. IME that's an immediate red flag that does not bode well for future longevity. Since, and I guess this goes for TopGear too based on what's been said here the last few days, if they can't handle PMs and order fulfillment now at such an infant stage of their business cycle, it's not going to be pretty 8 weeks from now. And if they have great product it just means they're going to get slammed with more orders sooner and harder.It seems pretty common these days for big vendors to actually employ someone just to handle customer service. Needing a PIN to actually do anything on an account other than handle messages and whatnot lends itself quite nicely to that -- let's you share some control but not so much that you have to trust somebody with your money, you know.