If a customer orders 10g and receives nothing, and you say to them "there's nothing I can do," then blacklist them for giving you the rating you deserve for said order... then I don't know what man. I don't know what, but I sure as fuck would have no problem warning people away from a vendor like that.Just bad business. But the fact remains, a 10g order never arrived. That was when he supposedly left somebody else in charge for awhile or something, and while on the one hand I understand it may not have been him... on the other hand, he chose the guy and is kind of responsible for what the guy did. And the guy seems to have fucked a lot of people over. I don't know, a low rating seems justified to me, but it's a lot easier to say this shit when your SR name is different (like mine is).Do whatever you're comfortable with, of course :)