Quote from: scout on February 25, 2013, 10:25 pmOr 300 threads about it because, you know, they run on the fuel of multiple angry threads all stating the same thing. :P (sarcasm)I'm going to be perfectly blunt here and phrase this as an open letter to DPR. I do not have any way of contacting him, so I have little alternative. Anyone who wishes to ignore me may do so freely (as always).I really can't believe how this was handled, and it really bothers me. I'll explain why.The first thing that bothers me is that the live system was altered for what appears to be no reason. There was no evidence of poor functioning regarding the deposit or withdrawal system that I was able to see. Why was something not broken having fixes thrown at it?Not only that, it's been altered repeatedly. What the Hell was that "forgot your password?" link that was on the site for like, 8 hours? Where did it go? Why was it taken down? Why was it not properly tested before being rolled out, so that it was known it would have to be taken down? Look, I know how it goes and I know how much work and how aggravating doing things properly can be. It fucking sucks. It's one of your responsibilities if you're going to take it upon yourself to manage a service that people actually pay for though. Yes, we pay for this. Of the thousands of dollars I have spent, you (DPR) have gotten approximately 5%. That's a mean average off the top of my head because I make buys anywhere from 300 to 700 dollars at a time, and the scale isn't flat. That's not a small chunk of change, my friend, and I am only one person buying for my personal use.What also bothers me is that despite a very vocal minority, no announcement about it was made at any point in time. No reassurance, no "shut the fuck up, we're working on it," no "a handful of users are experiencing problems, we're aware of this and working with them." Nothing. Yes, it's better to fix the problem than bother reading the forums, and if you don't bother reading the forums you can obviously miss the need for such announcements. Yes, I understand this is an illegal operation and you can't just take an ad out in the paper for a system administrator or something. But whether you can cash out the amount of coins you get or not, you are receiving them. You are being paid. You have excellent moderators who work FOR FUCKING FREE screaming at you about problems, and you ignored them completely. What you do with these coins we give you after we give them to you is immaterial. The fact that you probably have a day job is immaterial. You have an obligation to serve reasonable customers that are behaving reasonably. You did not do that for the past week, DPR, and have been failing to off and on for quite awhile now.If you do not wish to or you are not able to do these things, then you should find someone you can trust and pay them an acceptable amount to do the job for you. There are a very small handful of people here on the forums that I feel could do that. I'll give you their names if you want them. If you have not approached them, you are remiss. That's what running a fucking company is, it's what people do when things grow too large to be managed without additional support. Then they go fucking golfing for two hours every day. Take a lesson. It's good to be the boss, but growth requires continued investment.If you have approached them and they have declined, then ignore this criticism. That is all you can do while remaining safe, and while I once felt the boards were a very poor place to look for help, I've come to realize they're probably the safest of a number of very unsafe alternatives.I personally have been approached twice so far with job offers to build competing sites. You will lose this monopoly if you keep treating circumstances the way you treated this one. I am not some nut with a tinfoil hat. I'm a guy who's been here for over 6 months and has been watching. If you don't want to put in the effort, that's fine. But you need to find someone who does, because this venture of yours that so many of us have grown to love is bigger than just you.This is what you've come to look like to me; realize I do not believe it is accurate, but is the picture in my head before I modify it with logic, which means it's the picture almost everyone will have in their head because most people don't bother thinking about their thoughts, they just have them: you appear, for all intents and purposes, to be a greedy son of a bitch who'd rather take his cut and not put anything back into the company even if it burns down around him. What the fuck is not paying moderators about? Give them something trivial for Christ's sake. Something you'd never miss. 10 bitcoins a fucking month might do it. Throw them a bone, any fucking bone. At least answer them when they email you, man.Yes, it's your personal pet project and it always will be. But your fucking puppy is growing awfully big and needs more people taking care of it. I don't know why you aren't seeing that, but I urge you to take another look.- SSEdit: I have just been informed that as of approximately a week ago, mods do get paid... so that kind of tempers what I would have said... I'd change it if I thought it altered my point, but I don't really think it does given how recent a change it is. It's good though, of course, I don't mean to ignore that.