I can't believe that's done via manual attention...? Wow...Please don't misunderstand my comment -- I have nothing but sincere gratitude and admiration for those who operate Silk Road -- but I'm pretty shocked at just how much is handled manually. It seems very odd from this side of the screen (as in not having the full info of what they have to do); granted, it's not exactly the sort of software automation project that you can just take an ad out in the paper for, but I'd expect the current system (manual attention to so many different things) to just become hopelessly overloaded and fail before too long.Now I wonder two things about SR: how did DPR find the "employees" (partners, whatever they may be) to begin with outside his circle of well-known friends and colleagues, and did he really not know any programmers able to streamline some of the more routine stuff? Well, it still works today, and pretty well at that -- in SR's case it must be a better strategy than it would seem.