Silk Road forums

Support => Customer support => Topic started by: masticiouk on May 31, 2013, 08:23 pm

Title: Funds not showing after nearly 24 hours
Post by: masticiouk on May 31, 2013, 08:23 pm

Hi - I sent funds about 22 hours ago but they are not showing in my balance.

The transaction is here:
https://blockchain.info/tx/041a221488e5bb50d545eb48d0e98fa65258765bc054731f6c03d8ee83f72599

Also the address to send to has changed today - yesterday it was 13Nf3vvdCi7vqYjkS9NjRsFkBb9GJx5JQ3

My account is masticiouk.

Thanks
M

Title: Re: Funds not showing after nearly 24 hours
Post by: scout on May 31, 2013, 09:23 pm

Your address shouldn't be changing on its own - it should only be changed when you manually choose to get a new address.  It sounds like you might be at a phishing site.

Were you asked for your PIN at login?  Can you verify that you are at the correct SR url:  silkroadvb5piz3r.onion ?

Title: Re: Funds not showing after nearly 24 hours
Post by: masticiouk on May 31, 2013, 09:43 pm

It was the correct url.

Looking at the address i sent it to that was the only transaction against that address.

I changed my PIN - does that change the address?

Title: Re: Funds not showing after nearly 24 hours
Post by: scout on May 31, 2013, 09:48 pm

Quote from: masticiouk on May 31, 2013, 09:43 pm

It was the correct url.

Looking at the address i sent it to that was the only transaction against that address.

I changed my PIN - does that change the address?

Changing your PIN shouldn't change the address, unless that's some new feature.  At this point, I'd recommend sending a message to SR Support to see if they can look into it for you:

http://silkroadvb5piz3r.onion/help

Scroll down to the bottom and use that link to send SR Support a message explaining the problem.

Title: Re: Funds not showing after nearly 24 hours
Post by: masticiouk on May 31, 2013, 09:54 pm

Thanks but I figured it out.

I am a complete and utter noob.

I apparently have 2 accounts.  Masticio and Masticiouk.  The funds are with the former.

I must have been properly mashed last night!

 :-X

Title: Re: Funds not showing after nearly 24 hours
Post by: scout on May 31, 2013, 10:00 pm

Quote from: masticiouk on May 31, 2013, 09:54 pm

Thanks but I figured it out.

I am a complete and utter noob.

I apparently have 2 accounts.  Masticio and Masticiouk.  The funds are with the former.

I must have been properly mashed last night!

 :-X

Oh!  hahaha, well, that'll do it!  :D  Glad to hear the funds aren't actually missing!  I'll lock this thread as the issue has been resolved.  :)