Silk Road forums
Support => Customer support => Topic started by: anonjedi on May 20, 2013, 01:27 am
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I placed an order with a vendor, and it was delivered, but that is the only thing we can agree on. I am upset because the product is fake, and contains no active ingredients. The vendor claims that he clearly stated the were bootlegged, which he did say, but that is not synonymous with bunk/fake. He claimed that the product was good, just not as strong as the original, but the product was completely inert. He advertised with brand names, and specific chemical names. I have not finalized as I plan on taking it to resolution and letting the SR staff decide what is fair. I'm writing here to get feedback before I contact SR staff directly, any feedback is appreciated.
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I placed an order with a vendor, and it was delivered, but that is the only thing we can agree on. I am upset because the product is fake, and contains no active ingredients. The vendor claims that he clearly stated the were bootlegged, which he did say, but that is not synonymous with bunk/fake. He claimed that the product was good, just not as strong as the original, but the product was completely inert. He advertised with brand names, and specific chemical names. I have not finalized as I plan on taking it to resolution and letting the SR staff decide what is fair. I'm writing here to get feedback before I contact SR staff directly, any feedback is appreciated.
When you hear that something is "bootlegged," do you take that to mean it is legitimate? I've always assumed bootlegged = not authentic, in most contexts.
Regardless, you're certainly free to take it to the resolution center and see if maybe they have a different opinion on the matter. :)
On the other hand, if the vendor led you to believe that it would be active / good, and you've found it to be completely inert, then you might have some luck in the resolution center .... but I really can't try to guess at how it will turn out. Still, the worst that can happen is you pay the vendor 100% and then leave feedback explaining the issue.
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I took bootlegged to mean an unlicensed production, but that the chemical composition was equivalent. The seller listed the product as oxy codone, and said that they simply weren't as strong as licensed products. My understanding, and many others based on feedback that has since come in, is that these were oxy codone pills, but the product shipped contained no oxy codone. I also received other products, and the complaint is the same.
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Very strange! Obviously, I don't know all of the facts (and don't have access to that information) but it's definitely worth taking it to the resolution center and see if there's something you can work out there with the vendor / SR admin.
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When do the admins make there decision? Our dispute has been in resolution for awhile, and the vendor and I can not reach any agreement, I just want to finish this up, and get some kind of closure.
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When do the admins make there decision? Our dispute has been in resolution for awhile, and the vendor and I can not reach any agreement, I just want to finish this up, and get some kind of closure.
Is there a "due date" on your resolution case?
EDIT:
Here's what the wiki says:
How are resolutions decided If you cannot agree on a resolution, a Silk Road admin with review your case and choose a fair resolution. The reviewer carefully weighs the evidence and statements provided and the relative reputations of the parties involved. If one party does not propose any resolution by the due date, the most recent resolution provided by the present party will always be chosen. In this case, any refund granted will not be counted for buyer refund statistics.
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I.27m_having_trouble_agreeing_on_a_resolution.