Silk Road forums

Support => Customer support => Topic started by: ipsmatrix on May 13, 2013, 03:46 am

Title: Deposit has been made but is not showing in my acccount
Post by: ipsmatrix on May 13, 2013, 03:46 am
I have made a deposit into my account - check the bitcoin address and it is correct and checked the Blockchain, and it has been confirmed 3 times now, why is it not show in my Silk Road Account?

Anyone know any other reason apart from a problem with Silk Roads software that it would not be show in my account?

Thanks
ipsmatrix
Title: Re: Deposit has been made but is not showing in my acccount
Post by: dirtybiscuitzz718 on May 13, 2013, 03:49 am
Easy there killer..

Have you not noticed the countless other threads about the same 'issue', coupled with countless experienced forum members assuring that it is normal?

Just chill man, patients is a virtue. Much love.

EDIT; It will take at least 7-10 confirmations on blockchain, before it shows in your SR wallet, and thats on a good day..

On occasion it will take many more, ive had funds take days to hit SR, but its uncommon.
Title: Re: Deposit has been made but is not showing in my acccount
Post by: scout on May 13, 2013, 03:53 am
I have made a deposit into my account - check the bitcoin address and it is correct and checked the Blockchain, and it has been confirmed 3 times now, why is it not show in my Silk Road Account?

Anyone know any other reason apart from a problem with Silk Roads software that it would not be show in my account?

Thanks
ipsmatrix

Ah, therein lies the rub!  It will always have at least 6 confirmations before it shows up in your SR wallet.  Each confirmation takes around 10 minutes on a good day, so you can usually expect to see it within 1-2 hours.  However, it CAN take several hours, as sometimes there are unexpected delays with the built-in tumbler.

You should see them pretty soon.  :)

Also -- before you ask - if you check blockchain and see that your deposit is transferred to another unrecognizable btc address, you don't need to worry because that's just evidence of SR's built-in bitcoin mixer at work. 

Hope this helps!
Title: Re: Deposit has been made but is not showing in my acccount
Post by: ipsmatrix on May 13, 2013, 04:05 am
Ok its there now .. doh!
Title: Re: Deposit has been made but is not showing in my acccount
Post by: scout on May 13, 2013, 04:16 am
Good to hear!  Thanks for letting us know.  I'll lock this thread as resolved.  :)