Silk Road forums

Discussion => Newbie discussion => Topic started by: Hamburgler21 on May 09, 2013, 05:21 pm

Title: Why did my login suddenly stop working?
Post by: Hamburgler21 on May 09, 2013, 05:21 pm
Cannot log into my account today for some strange reason... Same url as always, same name and password, and ive tried maybe 20 times over the last 2 hours... Im starting to worry a bit, could my account have been hacked? what should I do!
Title: Re: Why did my login suddenly stop working?
Post by: albionessential on May 09, 2013, 07:43 pm
I have been hacked so be careful...
Just today
Title: Re: Why did my login suddenly stop working?
Post by: scout on May 09, 2013, 07:46 pm
If you think your account was hacked and you can't get into it, you'll need to create a new account and message SR Support from that new account, asking them to reset the password on your original account.  They'll ask for some info to prove the accounts belong to you, and then they'll help get it reset.  I believe I've read recently that there is a 72 hour wait period before they'll reset it.
Title: Re: Why did my login suddenly stop working?
Post by: albionessential on May 09, 2013, 07:54 pm
If you think your account was hacked and you can't get into it, you'll need to create a new account and message SR Support from that new account, asking them to reset the password on your original account.  They'll ask for some info to prove the accounts belong to you, and then they'll help get it reset.  I believe I've read recently that there is a 72 hour wait period before they'll reset it.

I've already done that, but I can see they are asking people to FE. I am a bit fucked because I have not sent alot of orders, and my clients would FE for me. Is there anyway of closing the account immediately??
Title: Re: Why did my login suddenly stop working?
Post by: scout on May 09, 2013, 07:58 pm
If you think your account was hacked and you can't get into it, you'll need to create a new account and message SR Support from that new account, asking them to reset the password on your original account.  They'll ask for some info to prove the accounts belong to you, and then they'll help get it reset.  I believe I've read recently that there is a 72 hour wait period before they'll reset it.

I've already done that, but I can see they are asking people to FE. I am a bit fucked because I have not sent alot of orders, and my clients would FE for me. Is there anyway of closing the account immediately??

You'll need to do the same thing as far as sending a message to support from another account, proving that the account in question is yours, and getting them to reset the password.  In the meantime, I'll send inigo / Vendor Support a message and let them know.  If you could send me a PM with more details about what's going on, that extra info would probably help get things frozen more quickly.
Title: Re: Why did my login suddenly stop working?
Post by: Hamburgler21 on May 09, 2013, 09:07 pm



You'll need to do the same thing as far as sending a message to support from another account, proving that the account in question is yours, and getting them to reset the password.  In the meantime, I'll send inigo / Vendor Support a message and let them know.  If you could send me a PM with more details about what's going on, that extra info would probably help get things frozen more quickly.

Yes its definitely been hacked, someone has changed my PW... Ive got BTC in my account too! Ill send you a PM with the info, thanks!
Title: Re: Why did my login suddenly stop working?
Post by: Hamburgler21 on May 09, 2013, 09:37 pm
Oh NM, I dont need vendor support  ;)

Still 48 hours to wait for a reply while some ass clown is wreaking havoc with MY BTC's and account! Not cool....   >:(

Title: Re: Why did my login suddenly stop working?
Post by: scout on May 10, 2013, 01:36 am
Oh NM, I dont need vendor support  ;)

Still 48 hours to wait for a reply while some ass clown is wreaking havoc with MY BTC's and account! Not cool....   >:(



You did send a message to SR Support, right?  silkroadvb5piz3r.onion/help <-- the link at the bottom
Title: Re: Why did my login suddenly stop working?
Post by: Hamburgler21 on May 10, 2013, 06:54 am
Yes I did, I still have not heard back...  :-\