Silk Road forums
Support => Customer support => Topic started by: mdpro on May 06, 2013, 03:31 am
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This may be covered in a wiki somewhere, but I can't seem to find it. What happens to a transaction if a buyer puts it into resolution and the vendor does not reply? Does it still auto finalize on the original date?
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No, it absolutely does not auto-finalize your order if you take it to resolution and fail to receive a response from the vendor.
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This may be covered in a wiki somewhere, but I can't seem to find it. What happens to a transaction if a buyer puts it into resolution and the vendor does not reply? Does it still auto finalize on the original date?
Hi mdpro,
Once an order is in the resolution center it will not auto-finalise. Regarding what happens if a buyer puts it into resolution and the vendor does not reply, the answer can be found on the Wiki here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#How_are_resolutions_decided
How are resolutions decided
If you cannot agree on a resolution, a Silk Road admin with review your case and choose a fair resolution. The reviewer carefully weighs the evidence and statements provided and the relative reputations of the parties involved. If one party does not propose any resolution by the due date, the most recent resolution provided by the present party will always be chosen. In this case, any refund granted will not be counted for buyer refund statistics.
Libertas
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Here is the wiki page about the process:
http://dkn255hz262ypmii.onion/wiki/index.php?title=The_ordering_process
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Thank you both for your help!
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Thank you both for your help!
You're very welcome! :)
Locking as resolved.
Libertas