Silk Road forums

Support => Customer support => Topic started by: Petimus on May 01, 2013, 01:42 pm

Title: SR Support, No Respone in 3 Days?
Post by: Petimus on May 01, 2013, 01:42 pm

I understand that SR is having issues at the moment, but I've put in a ticket to get my account password reset and I haven't heard a word in three days.  Anyway an admin here could expiate the process to SR?  I sent the request from Petimus1.  Thank you.

Title: Re: SR Support, No Respone in 3 Days?
Post by: scout on May 01, 2013, 07:17 pm

There's nothing we can do from our end here on the forums.  You can try sending support another message, but be aware that flooding them with multiple messages isn't going to speed up their response.

Are you contacting them via the link at the bottom of this page?:
silkroadvb5piz3r.onion/help

Title: Re: SR Support, No Respone in 3 Days?
Post by: Petimus on May 01, 2013, 10:28 pm

I actually created a new accout (Petimus1) and sent Support a message with all my info so the password could be reset

Title: Re: SR Support, No Respone in 3 Days?
Post by: scout on May 01, 2013, 10:39 pm

Yes, but from that new account, did you message them using that link?