Silk Road forums
Discussion => Silk Road discussion => Topic started by: 46andtwo on April 19, 2013, 04:42 am
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Hi I was just wondering what one should do if the shipment has not come and the autofinalize time is about to expire. I don't distrust the seller or anything, I just want to have time to give a proper review. (As well as protect myself too I guess) It's coming a long distance so I think the AF time should have been extended slightly. Any input?
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Check in with the vendor and extend the escrow period 5-10 days. It happens.
If it's not arrived by then, talk to the vendor about a reship or refund. Most are pretty reasonable.
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Are you in contact with the seller? Do they have any kind of tracking info they can supply you with? If no to these, search the forums for the seller's name, or they might even have their own review thread. Have others gotten burned by him/her recently also or is it a fluke?
This just happened to me the other week, and the seller had a 100 rating with many positive comments by many customers both in his feedback as well as these forums. I didnt wanna be the first person to tarnish his record, but he wasn't replying to any of my messages. I came and made a post just like yours, and someone going through the same thing asked who the seller was. We found out it's the same one and he hadnt fulfilled any of his recent orders or communicated with anyone. This greatly relieved me that LE or the post office hadnt caught on.
But if your seller is communicating and there's no reason to suspect foul play on their part, ask them if theyre receptive to a partial refund. Then, if it were me, I would probably not have anything shipped to that address again, at least for a time. But that's me & my paranoia.
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Click on resolve and submit an extension of due date.. You may have to contact the seller to make him accept it if he doesn't notice it or soemthing..
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Thanks for the replies all, sent out a message to the seller. Just was wondering if there's an automated process that I'd be able to do this through. If the seller doesn't respond in 24 hours, I'll do the resolve thing. Thanks again, love this community!
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I'm facing the same dilema , will i automatically loose my money if vendor does not send my order?
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I'm facing the same dilema , will i automatically loose my money if vendor does not send my order?
If it finalizes and the vendor does not send your package then yes i believe you will lose your money.As other have said talk to the vendor and see what he says and should be able to work something out!
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As someone already mentioned, you need to take it to Resolution and request an extension.
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I have one that was is in extension right now.....going on 25 days....went to the far east......so far it's the only package out of 250 that did not make it before auto finalize.
from a vender's point of view....if your communicating ....I have no problem extending....but mostly customers get their product and then never finalize....which results in auto finalize.....i had 2 of those today.....super frustrating from my point of view....that customers can take a minute or two to hit the button, and make the vender wait 17 days to get their money.
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Thanks for the replies all, sent out a message to the seller. Just was wondering if there's an automated process that I'd be able to do this through. If the seller doesn't respond in 24 hours, I'll do the resolve thing. Thanks again, love this community!
If the order is close to autofinalizing then I advise you to already place the order inside the resolution center.
You can still wait with submitting your claim for an extension until the vendor responds to your message.
However by already placing the order inside the resolution center,
it can't autofinalize anymore and the due date will automatically be extended for a few more days.
This way you don't have anything to worry about in case SR suddenly goes offline, rendering you unable to extend the due date.
Because if the order does autofinalize, it will show on your purchasing stats and it will be up to the vendor's discretion if he wants to offer you any compensation should the order fail to arrive.