Silk Road forums
Support => Customer support => Topic started by: enfantsteribles on April 16, 2013, 01:46 am
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I transferred out some coin, It has been almost 24 hours now and it has not arrived to my bitfloor account.
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Is the transaction showing up on blockchain.info when you enter the destination address?
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Yes, blockchain is showing the transfer, I am not saying it is SR fault, bitfloor has not responded to my emails and blockchain shows the BTC going from SR to BF then right out again. I do not know what to do here, am I just being impatient? it has been nearly 36 hours since I withdrew my funds to BF. Please advise
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Wait. Are you saying that the transfer from SR was complete, and the the funds did appear in your destination address, but those funds were then removed from that address?
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Yes, blockchain is showing the transfer, I am not saying it is SR fault, bitfloor has not responded to my emails and blockchain shows the BTC going from SR to BF then right out again. I do not know what to do here, am I just being impatient? it has been nearly 36 hours since I withdrew my funds to BF. Please advise
As the funds were received at your Bitfloor address the topic title is incorrect; the Bitcoin withdrawal did indeed arrive at the destination account - you stated this yourself above.
This is not a Silk Road issue; unfortunately it is something you will have to take up with Bitfloor.
Withdrawals usually take between 10 minutes and 24 hours to complete. I made a small withdrawal yesterday and received it instantly, so the time-frame can vary greatly.
Again, your funds arrived in your Bitfloor account according to blockchain.info; it is therefore an internal Bitfloor issue.
- grahamgreene
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^^ correct. Your funds arrived at Bitfloor and THEN were moved. Locking the thread since this is not an SR issue.