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Support => Customer support => Topic started by: antichrist on April 15, 2013, 03:29 am

Title: The money in my account is flucuating erratically
Post by: antichrist on April 15, 2013, 03:29 am
I'm not sure what going on though I always have had my setting set to show dollar amounts not BTC...  Anyways my account had a little over $121.00 just a few hours ago and now it is showing that I have $59.92...  I'm sorry but the BTC market cant be fluctuating that much in a few hours....  I checked mt.gox and they have not fluctuated like this in anyway... What's going on, is SR being hacked or what???

Really appreciate anyone's help...

Peace,
AC
Title: Re: The money in my account is flucuating erradicly
Post by: scout on April 15, 2013, 03:34 am
No, SR is not being hacked.  You have a certain number of BTC in your account - the value of that BTC fluctuates with the market which, yes, has been fluctuating pretty wildly recently.
Title: Re: The money in my account is flucuating erratically
Post by: antichrist on April 15, 2013, 03:44 am
No, SR is not being hacked.  You have a certain number of BTC in your account - the value of that BTC fluctuates with the market which, yes, has been fluctuating pretty wildly recently.


So where does SR get it's BTC price from?  I don't understand how the BTC price fluctuated that much (in half) in just a few hours...  Mt.Gox is a BTC stock market in a way and it shows quite a different price for a BTC... 
Could I be able to buy BTC from SR? 

Thanks,
AC
Title: Re: The money in my account is flucuating erratically
Post by: scout on April 15, 2013, 03:51 am
SR uses Mt Gox Average, but there's some delay in it.
Title: Re: The money in my account is flucuating erratically
Post by: antichrist on April 15, 2013, 04:36 am
SR uses Mt Gox Average, but there's some delay in it.

Yes your right with Mt Gox prices and SR... Though something strange was going on, I did receive BTC back from SR for being scammed by EJDirect though I lost money cause the BTC value was down,,,  I made a few purchases and had $50+ something dollars left... Then a few hours ago it showed I had over $112.00 , Geeze I should of purchased something, if only I knew....
Title: Re: The money in my account is flucuating erratically
Post by: scout on April 15, 2013, 04:41 am
SR uses Mt Gox Average, but there's some delay in it.

Yes your right with Mt Gox prices and SR... Though something strange was going on, I did receive BTC back from SR for being scammed by EJDirect though I lost money cause the BTC value was down,,,  I made a few purchases and had $50+ something dollars left... Then a few hours ago it showed I had over $112.00 , Geeze I should of purchased something, if only I knew....

I noticed some threads earlier where people were reporting a glitch.  The glitch is fixed so that's probably why you saw it go down.  Also, I hope you're joking about "I should of purchased something, if only I knew...." ... in cases where there is a glitch making your account show more than it should, orders placed end up costing the vendors since that extra money isn't real.
Title: Re: The money in my account is flucuating erratically
Post by: antichrist on April 15, 2013, 04:53 am
SR uses Mt Gox Average, but there's some delay in it.

Yes your right with Mt Gox prices and SR... Though something strange was going on, I did receive BTC back from SR for being scammed by EJDirect though I lost money cause the BTC value was down,,,  I made a few purchases and had $50+ something dollars left... Then a few hours ago it showed I had over $112.00 , Geeze I should of purchased something, if only I knew....

I noticed some threads earlier where people were reporting a glitch that caused things to double.  The glitch is fixed so that's probably why you saw it go down.  Also, I hope you're joking about "I should of purchased something, if only I knew...." ... in cases where there is a glitch making your account show more than it should, orders placed end up costing the vendors since that extra money isn't real.


Oh wow so there was a glitch, that's exactly what I experienced then... Yes I was joking (as I wouldn't want to get in trouble for fraudulent behavior) , though I did not know it was a glitch at the time....  I hope things calm down soon with these volatile BTC prices going wild...

 
Title: Re: The money in my account is flucuating erratically
Post by: nanpa2001 on April 15, 2013, 04:54 am
Nope, all of you are wrong. There was a bug today that set the price on BTC at $189, rather than the $90 or so that it should have been.
Title: Re: The money in my account is flucuating erratically
Post by: scout on April 15, 2013, 04:58 am
Thanks for the info!  Anyway, since the issue has been resolved, I'll go ahead and lock this thread.