Silk Road forums
Support => Customer support => Topic started by: sbaum324 on April 14, 2013, 03:48 am
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Hi, can any one tell me why the CANCEL OPTION does not seem to work any longer? I tried to use it and it jut loops over and over saying "error log in again". Any help?
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Will pass this up to the admins now for you and report back.
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I'd just like to say that im havng this problem also.
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BUMP!
I am also having this problem...
Is this an SR enforced thing (btc values are flucuating wildly, no cancelling orders?)
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When I hit "cancel" order on my buyers account. It just redirects me to my account page with the error message in red saying "Error. Please log out, log back in and try again."
Logging out and in again does not fix this however...
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same here been trying all day
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I have reported this issue to the admins.
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I am also having the same problem trying to cancel on an order. I try to cancel and it says error must log in again and still nothing same error message. Since this is the first order I had to cancel I thought I was doing something incorrectly on my end. I am glad to found this thread and that someone has brought it to SR attention. Thank you. grateful newbie
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Has anyone who has had this problem canceling order have it resolved because I am still getting the same error message. I just have a feeling I am doing something incorrectly.
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Everyone, try to relax. The issue has been reported by samesamebutdifferent to DPR, so I'm certain they will get to it as soon as they are able to.
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Thank you Scout you are always there to restore confidence.
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Was just able to cancel my order YAY. I have a feeling that my problem was that it was not the full four days yet so that is why I was getting error message. Anyway what is the deal with vendors having listings up for products then I place an order and look up vendor next day and now vendor has no active listings at all and does not respond to any messages. This happened to me on my 1st and 3rd SR orders. I did a lot of reading before I placed orders on comments from customers on vendors pages and they both had excellent feedback?
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Apparently there is a glitch that makes the cancel button appear click-able before your actually allowed to cancel an order. Once an entire 4 days have passed, the cancel button should work fine.