Silk Road forums

Support => Customer support => Topic started by: DarkNet123 on April 12, 2013, 04:28 pm

Title: Where is my deposit
Post by: DarkNet123 on April 12, 2013, 04:28 pm

I Deposited 3btc yesterday and i dont see it in my account. how long does it usually take? i have confirmation that it was sent but no change in the SR... Please Help!!


Thanks
DNet

Title: Re: Where is my deposit
Post by: scout on April 12, 2013, 07:59 pm

So the transactions shows up when you put your btc address into the search field at blockchain.info?

Title: Re: Where is my deposit
Post by: samesamebutdifferent on April 12, 2013, 10:53 pm

You will also need to contact SR support on the main site as nothing can be done via the forums to resolve the issue.

Title: Re: Where is my deposit
Post by: DarkNet123 on April 13, 2013, 05:51 pm

Thanks guys for the feedback... i ended up contacting the support on the my btc service, and it was there mistake.  This was not SR's fault.   they ended up redeeming and transferred successfully

Title: Re: Where is my deposit
Post by: scout on April 13, 2013, 08:05 pm

Thanks for the update!  I'll lock the thread now as resolved -- glad you got your coins!