Silk Road forums

Support => Technical support => Topic started by: wakeside917 on April 10, 2013, 01:09 pm

Title: Cant log in since last maintence
Post by: wakeside917 on April 10, 2013, 01:09 pm
Ever since the last round of maintenance I have not been able to log into my account.  Can anyone please tell me who I should be talking to?
Title: Re: Cant log in since last maintence
Post by: scout on April 10, 2013, 05:26 pm
What error are you receiving?  Login failed?  Let us know more details about what you're seeing when you try to login.
Title: Re: Cant log in since last maintence
Post by: wakeside917 on April 10, 2013, 05:46 pm
Every time I attempt to log in i get "Login failed, please try again".  Any help would be much appreciated.
Title: Re: Cant log in since last maintence
Post by: scout on April 10, 2013, 05:54 pm
Have you tried restarting Tor?  If so, and you're still having the same problem, you'll need to create a new account on the main site and from that new account, send a message to SR Support asking them to reset your password for you.
Title: Re: Cant log in since last maintence
Post by: wakeside917 on April 10, 2013, 06:23 pm
Many thanks.  I made a new account (wakeside918) and did as you suggested. 
Title: Re: Cant log in since last maintence
Post by: scout on April 10, 2013, 06:33 pm
Great!  I'll lock this thread since we've taken care of the issue.  :)