Silk Road forums
Support => Customer support => Topic started by: guesswhostalking1 on April 04, 2013, 01:01 am
-
im 99% sure ive got both the password and PIN right, but cant seem to be able to login with either
the account is atleast 12 months old if that matters
can someone help?
-
Is it giving you an error when you attempt to login or anything?
-
it just says login failed, please try again
-
I had this problem with my own account last time there was maintenance as well. You'll have to create a new account over on SR and then send a message to SR Support to get them to reset your password.
-
ok ill do that
thanks so much for your help
-
No problem! I hope you are able to get it taken care of! They were able to get mine reset in about 24 hours. Good luck! :)