Silk Road forums

Support => Customer support => Topic started by: chuggy17 on April 03, 2013, 06:07 am

Title: Retrieving Transaction Details
Post by: chuggy17 on April 03, 2013, 06:07 am

Hello whoevers listening!

I am trying to sort out an issue with 2 vendors regarding shipments that didnt show up. Both have asked me for transaction details and i am struggling to find them anywhere, having FE'd (from AUS) i cannot 'resolve' issue. Is it possible to obtain these details? or do they have to be noted when payment first goes into escrow?

Thanks
Chug

Title: Re: Retrieving Transaction Details
Post by: samesamebutdifferent on April 03, 2013, 09:16 am

Your transaction details are listed in the account section under account history.

Title: Re: Retrieving Transaction Details
Post by: chuggy17 on April 04, 2013, 06:35 am

yes i have looked at this but mine shows nothing? and i have made 10+ transactions

Title: Re: Retrieving Transaction Details
Post by: scout on April 04, 2013, 06:57 am

You'll need to get in touch with SR Support over on the main site and ask them about it.  We have no access to that info here on the forums.

Title: Re: Retrieving Transaction Details
Post by: samesamebutdifferent on April 04, 2013, 07:52 am

I'm locking this as the OP has been answered.