Silk Road forums
Support => Customer support => Topic started by: swineherd on March 30, 2013, 09:20 pm
-
Hi there,
I apologise in advance if I have done something stupid.
I am new to this but have managed to work out how it all works by reading wiki etc and am an IT guy myself so not that dumb.
I opened a SR account a few days ago and deposited 2 bitcoins. I didn't buy anything because SR has been very slow this week and kept timing out.
I have just logged in again and it is much faster today but my 2 Bitcoins have gone from my . The my account log says they were withdrawn at 1.30am yesterday 29 mar. There are no purchases logged so I didn't buy anything. The bitcoin address field is blank so there is no way of seeing where they went. I have checked my wallet and they have not appeared in there and I am sure I didn't make a withdrawal.
Please can you look into this. My account name is the same Swineherd.
Thanx,
-
Have you ever logged on to SR via a page that asks for your PIN? You may have been phished. :-\
The only url that is legit is:
silkroadvb5piz3r.onion
You'll need to send SR Support a message on the main site, as they are the only ones who can look into this.
-
Thanx,
That is possible I am not sure but sounds a likely explanation.
I can't see any link on the main site for contacting support which is why I posted here. Can someone tell how to contact SR directly
|If that is what has happened then I am screwed anyway so will create a new account.
-
Bottom right hand corner of the main site.
In the FAQ at the top of this board
and here: silkroadvb5piz3r.onion/help