Silk Road forums

Support => Customer support => Topic started by: imy123 on March 27, 2013, 10:20 am

Title: helpp!! missing bitcoins not been phished either :s
Post by: imy123 on March 27, 2013, 10:20 am
basically i just want to know what has happened to my coins , i transferred 19 to my account ... the account then did not let me log in , so i contacted sr support on another account so i could get the access to this account. when the issue was resolved i logged back in and the coins had been withdrawn i just want to locate my coins. i haven't been phished as iv got sr bookmarked and only i know my pin i haven't written it down , i 100 percent know i haven't been phished can you guys shed some light on this situation? sr are claiming i might have logged in on a different link  or something
thanks
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: samesamebutdifferent on March 27, 2013, 06:53 pm
Does your account history show the coins being deposited then withdrawn?
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: imy123 on March 28, 2013, 01:48 am
yes i does i deposited them and about 3 hours later they were withdrawn ,
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: scout on March 28, 2013, 03:05 am
You need to send a message to SR Support from the main site.
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: samesamebutdifferent on March 28, 2013, 03:28 am
As scout said, contact SR support however if the coins were transferred out of your account it was done by someone with access to your log in details and pin number.
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: thespulassassin on March 29, 2013, 08:34 pm
I am having the same problem , I contact the SR support but everything in this web seem to be going slow so I am still waiting. What happend do you eventually received you bcs ?
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: imy123 on March 29, 2013, 09:28 pm
no still oblivious to what has happened , no sign of my coins . my pin and password only i know :( .iv messaged sr numerous times they state i must have been phished. im out of pocket 19 coins is no joke. i just want to get to the bottom of this so i can prevent this from happening further.
Title: Re: helpp!! missing bitcoins not been phished either :s
Post by: samesamebutdifferent on March 30, 2013, 12:22 am
Sorry to hear that mate but as I stated earlier the only way your coins could be transferred is by someone using a PIN and that only happens when you are phished, I would do a thorough clean of your computer in case you have some key logger malware has found its way onto your computer or something.