Silk Road forums
Support => Customer support => Topic started by: theoglazer on March 26, 2013, 06:21 pm
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So yesterday at 5:00pm I sent some bitcoins from my wallet on my computer to my SR account. I had no idea about the site being down, which DPR posted about at 6:45pm, although I was having trouble accessing the site at 5:00pm. So I sent my coins and its been almost 24 hours and nothing?? I checked blockchain and it didn't say there were any transactions for the address and when I check my wallet, it says its unconfirmed with 0 out of 6 confirmations. Have I lost my bitcoins or is there still hope? Thanks.
-Theo
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No, they aren't lost. All you need to do is send a message to SR Support on the main site and they will get to it as soon as they are able.
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No, they aren't lost. All you need to do is send a message to SR Support on the main site and they will get to it as soon as they are able.
Don't meant to hijack this thread, but would the same apply to withdrawals that aren't even appearing on blockchain after 3 hours? I'll give it at least 12 hours before opening a ticket, but just making sure, as usually withdrawals are pretty quick.
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Yes, the same applies for withdrawals. :)