Silk Road forums
Discussion => Newbie discussion => Topic started by: zentech on March 25, 2013, 05:19 pm
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Hey guys after going through much praise for Tesselated i made my first purchase for a ten strip on the road ~50 days ago.
First he marked it as shipped before actually shipping it and then sent me a message 5 days later. I did not receive the package before the auto FE period ran out, so i confirmed if it was on it's way and decided to FE due to his reputation.
I waited for a month and now it's been 50 days (I gave him an update every week) and i still don't have it so i decided to ask for a refund on Friday.
In order to provide a refund, he said he required the transaction number but this is not displayed on my transaction history for some reason.
I can see the feedback i have left for him on my profile (which cannot be left if u don't purchase). Also under my transaction history you can see that i have spent 9.98 BTC on the road, 3.80 of which i paid for XTCEXPRESS' grenades (which i received two weeks back)
So i had paid 6.18 BTC for the ten strip. Tess has been co-operative and responds to all messages but at this point i just want a refund and order from someone else but he says he can't help me if i can't provide the transaction number.
So does anyone know how to go through with this. What might be the reason the transaction # is not displayed ? Does the road delete this after a certain period or is it not shown since the listing is down.
Here's a clearnet link to my feedback, transaction and stats. http://lookpic.com/O/i2/514/MSWmv4de.jpeg
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Did you report the vendor using the "report this vendor" link on their profile?
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Also, unfortunately, since you finalized early, there is nothing SR Support can do for you to get your money back. They can only offer support for that when you remain in escrow - which is in place for your protection and the vendor's protection.
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No i haven't reported but is that the right step to take now, he's been pretty cool.
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Those are kind of your only options - either to get the vendor to reship or refund your order, or to report the vendor if he took your money and never sent out the product.