Silk Road forums

Support => Customer support => Topic started by: graffix on March 19, 2013, 03:13 pm

Title: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: graffix on March 19, 2013, 03:13 pm
Does SR take money back on a refund?

I put in an order,but the seller cancelled. I sent over 2.51 bitcoins, but was only refunded 2.35 bitcoins...
Title: Re: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: scout on March 19, 2013, 03:24 pm
The vendor was probably using escrow hedging, which does involve a fee.
Title: Re: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: samesamebutdifferent on March 19, 2013, 08:46 pm
All escrow hedged orders incur a 4% fee, cancelled or otherwise.
Title: Re: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: tsrtsrtsrtsr on March 19, 2013, 10:02 pm
I placed a 2.37 bitcoin order, and got a "100% refund".

Ony got 1.15 BTC back. GRRRRRR. must have been bitcoin increasing in value.
Title: Re: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: samesamebutdifferent on March 19, 2013, 10:17 pm
Quote from: tsrtsrtsrtsr on March 19, 2013, 10:02 pm
I placed a 2.37 bitcoin order, and got a "100% refund".

Ony got 1.15 BTC back. GRRRRRR. must have been bitcoin increasing in value.

You get the dollar value of your order refunded - the hedge fee so you would not be out of pocket by much mate.
Title: Re: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: wwwrothy on March 20, 2013, 08:03 pm
Quote from: samesamebutdifferent on March 19, 2013, 10:17 pm
Quote from: tsrtsrtsrtsr on March 19, 2013, 10:02 pm
I placed a 2.37 bitcoin order, and got a "100% refund".

Ony got 1.15 BTC back. GRRRRRR. must have been bitcoin increasing in value.

You get the dollar value of your order refunded - the hedge fee so you would not be out of pocket by much mate.

Now since my vendor is vanished, when im able to hit cancel, will my funds (minus the Sr % and of course the bitcoin exchange rate) be refunded instantly? Can the vendor reappear and mess it up??
Title: Re: Sent 2.51 bitcoins over,order cancelled, now 2.35 bitcoins only?
Post by: samesamebutdifferent on March 20, 2013, 08:11 pm
Quote from: wwwrothy on March 20, 2013, 08:03 pm
Quote from: samesamebutdifferent on March 19, 2013, 10:17 pm
Quote from: tsrtsrtsrtsr on March 19, 2013, 10:02 pm
I placed a 2.37 bitcoin order, and got a "100% refund".

Ony got 1.15 BTC back. GRRRRRR. must have been bitcoin increasing in value.

You get the dollar value of your order refunded - the hedge fee so you would not be out of pocket by much mate.

Now since my vendor is vanished, when im able to hit cancel, will my funds (minus the Sr % and of course the bitcoin exchange rate) be refunded instantly? Can the vendor reappear and mess it up??

I responded to your PM re this