Silk Road forums

Support => Customer support => Topic started by: jeanvaljean12 on February 18, 2013, 05:37 pm

Title: Some Deposits Not showing
Post by: jeanvaljean12 on February 18, 2013, 05:37 pm
Good Day Y'all.

So six days ago I sent some coin to my SR account. I waited until it was confirmed by the network and went to check and alas! It was not there.

I then tried to deposit from another wallet account to SR. It worked within an hour.

Its a small sum, 4.5 Bitcoin, but it still has not posted to SR, even though it has 700+ confirmations and has cleared the block chain.

Like I said, my other deposits posted, just not this one.

Anything would help Y'all, Cheers!
Title: Re: Some Deposits Not showing
Post by: scout on February 18, 2013, 09:29 pm
You'll need to get in touch with support over on SR -- it may take them awhile, but they WILL get it sorted out for you, you just have to contact them and provide them the info about the deposit.
Title: Re: Some Deposits Not showing
Post by: samesamebutdifferent on February 18, 2013, 09:48 pm
^^this

Hope you get your issue sorted soon mate, SR support will fix it for you eventually I promise.