Silk Road forums

Support => Customer support => Topic started by: anonymouse23 on February 14, 2013, 11:47 am

Title: Withdrawal problem
Post by: anonymouse23 on February 14, 2013, 11:47 am
I started a withdrawal over 6h ago and it hasnt arrived yet:
February 14, 2013, 5:30 am UTC
The strange thing is that in Account history under notes there is no address.
Also there is no trace of the transfer on blockchain.info

How should i proceed from here?
Title: Re: Withdrawal problem
Post by: samesamebutdifferent on February 14, 2013, 08:22 pm
Quote from: anonymouse23 on February 14, 2013, 11:47 am
I started a withdrawal over 6h ago and it hasnt arrived yet:
February 14, 2013, 5:30 am UTC
The strange thing is that in Account history under notes there is no address.
Also there is no trace of the transfer on blockchain.info

How should i proceed from here?

You may need to speak to SR support, I got the info below from the wiki though if that helps:

Why isn't my withdrawal being processed?
It can take up to 1 hour for your withdrawal to be processed. If it is not showing up at the destination address, first check that there is no transaction in the blockchain by searching the destination address on a site like [2]. If the transaction appears, then the issue is on the receiving end and you need to find out why from the person or organization who controls the destination address. If the transfer is not in the blockchain, your withdrawal may have been flagged for manual review. This can happen if it is sufficiently large (over 1000 btc or so), or if multiples withdrawals were made in rapid succession. If none of these conditions are true, there may be a problem and you should message us.
Title: Re: Withdrawal problem
Post by: anonymouse23 on February 14, 2013, 08:25 pm
thx man, will do
Title: Re: Withdrawal problem
Post by: anonymouse23 on February 14, 2013, 08:39 pm
haha, it just arrived!!!
took only 15h lol
Title: Re: Withdrawal problem
Post by: samesamebutdifferent on February 14, 2013, 08:41 pm
Glad it came through ok mate.
Title: Re: Withdrawal problem
Post by: scout on February 14, 2013, 10:40 pm
I've seen a few people having issues today with withdrawals.  Maybe everything is just running a bit slow.
Title: Re: Withdrawal problem
Post by: DrugsAndCash on February 15, 2013, 02:12 am
I've got the same issue. My coins not arrived yet after 12 hours. Hope it will be fixed soon.
Last time withdrawals are very strange for me, I withdraw 1 coin to another wallet and 2 coins arrived - 1 coin for free. Is it any prize from SR for being good and honest vendor hahaha or it was just mistake ?
Greetings for SR team.
Title: Re: Withdrawal problem
Post by: flakesmith on February 15, 2013, 03:04 am
Have also withrdrawn some BTC to my wallet and am still waiting. Never usually takes this long, but I'm guessing that the delay isn't helped by that coin mess that's going on now.
Title: Re: Withdrawal problem
Post by: scout on February 15, 2013, 03:06 am
Withdrawals - all day - have been delayed by 15+ hours, so they WILL get to you -- it just is taking longer than usual.
Title: Re: Withdrawal problem
Post by: flakesmith on February 15, 2013, 03:55 am
Will withdrawals made during this glitch period be affected/reversed, or will they still be on their way? This is for a small amount of real BTC, as I wasn't one of the lottery winners by the way.
Title: Re: Withdrawal problem
Post by: scout on February 15, 2013, 04:01 am
I can't answer that question - I would assume that if they were initiated prior to the site going down, then they will go through, even if it means DPR and staff have to manually push them through (but it will be slower than usual).
Title: Re: Withdrawal problem
Post by: flakesmith on February 15, 2013, 04:08 am
Oh right then, I guess I'll see tomorrow. Thanks for the updates.
Title: Re: Withdrawal problem
Post by: rmsher on February 15, 2013, 07:22 pm
any word on how long withdrawals will be down for?
Title: Re: Withdrawal problem
Post by: cocopuff on February 16, 2013, 01:49 am
Ditto.Why can I not withdrawal funds!?