Silk Road forums

Support => Customer support => Topic started by: Freeroger on February 13, 2013, 10:08 pm

Title: How can I get my refund ASAP
Post by: Freeroger on February 13, 2013, 10:08 pm
Whats up, this is my first post but I usually view the forums regularly I just don't post. I recently saw a hell of a deal on  the road from MendicinoMistress about 10 minutes after placing my order I viewed the forums and noticed the suspicion and caught my self in one of those wow I'm fucking stupid moments. Thank god I wasn't dumb enough to FE and I still have my money in escrow. But I need to place another order ASAP and I can't figure out how to get my coins back I can't afford to wait 9 days for me to resolve can an administrator put the coins back into my account? I sent multiple messages to SR support with no response, I'm pretty sure they haven't been read yet either! Suggestions comments.... help?
Title: Re: How can I get my refund ASAP
Post by: scout on February 13, 2013, 10:16 pm
SR Support are the only people who can do anything for you in this situation.  Other than that, you may just have to wait.
Title: Re: How can I get my refund ASAP
Post by: Freeroger on February 13, 2013, 10:21 pm
Well, I mean they haven't read my messages and it shows their last log in being a month ago. This fucking blows if I have to wait 9 days puts so much damper on my business.
Title: Re: How can I get my refund ASAP
Post by: scout on February 13, 2013, 10:24 pm
I know other people have heard back from support recently, so I know they're still there going through support requests.  At the same time, I also know they're busy, so it probably does take awhile for them to get back to everyone.
Title: Re: How can I get my refund ASAP
Post by: samesamebutdifferent on February 16, 2013, 11:27 am
I hate to say it but maybe this is a valuable lesson in coming to the forums before placing any orders, consider yourself lucky you are in escrow and come here first next time before pulling the trigger on an order.