Silk Road forums
Discussion => Newbie discussion => Topic started by: mymrdocmcstuffins on February 13, 2013, 03:41 pm
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I made a deposit through Bitinstant 16 hours ago via ZipZap payment to SR wallet. I received email confirmation, but no coins yet. The transaction is not found on blockchain.info either.
Has anyone else had this happen ?
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Did you try contacting Bitinstant?... I think this occasionally happens, they will rectify it.
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I do not believe that zip zap goes to bitinstant to SR, it goes from zip zap to instant to Mtgox or an email or such. I have used zip zap twice with large amounts and it is in MtG with in minutes..
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This is only my 2nd bitcoin transaction. My first purchase via the same method was in my SR wallet within 2 hours.
I have contacted BitInstant via email; I'm going to try contacting via phone.
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Help me out, how do you go from zip zap ti bitinstant to sr?
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Did you get the email confirmation?
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I am new at this, so I may have said it in the wrong order.
I go to BitInstant; chose local deposit location to bitcoin address option; I enter my SR wallet address, amount, and other info; it then creates a MoneyGram bill pay form payable to ZipZap, I then take my cash and go to a local MoneyGram location and submit the MoneyGram bill pay payment. I received email confirmation of the transaction. The first time the coins were credited to my account within 2 hours.
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i made a transfer for 500 monday night and still haven't gotten my coins
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i made a transfer for 500 monday night and still haven't gotten my coins
Did you also send it directly to your SR wallet ? Does the transaction show up on blockchain.info ?
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I've used BI -> SR BTC Wallet Address to fund mySR account on 5 different occaisions and two things have been consistent:
1) I get a confirmation email from BitInstant (usually before Zipzap) that they've received the funds and they've been sent out.
2) I get the funds in my SR account usually about an hour later - depending on how busy it is.
Check your address for your SR Wallet??
Email BitInstant - their customer service sucks for the most part (from what I've heard), but I read that email is the fastest. They're based in NYC and they 'close' at 5, I think...
Good Luck!
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no i send it to another btc wallet first, something that you should consider doing. and no it has not shown up in the blockchain.info
i have emailed zipzap support and they have yet to get back to me
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no i send it to another btc wallet first, something that you should consider doing. and no it has not shown up in the blockchain.info
i have emailed zipzap support and they have yet to get back to me
it's not ZipZap support that you need to email - it's bitinstant.
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I received the following reply from BitInstant approximately 4 hours after contacting their support.
I apologize for the issue. I've forwarded your order information over to our Technical Support department and they are working on pushing your funds through our system. You should receive your bitcoins later today. Once again, I apologize for the inconvenience and appreciate your patience.
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So have you received the coins by now?
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Not yet
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I always send my coins from Gox to another wallet then to SR. This may be over-paranoia but I've never had any trouble doing it that way. I just know Gox would sell you out in a second if they caught on to the coins going to an SR wallet. I wish bitinstant still had the bank deposit option. I used to go in their bank and with no ID or name required I'd make a deposit into their acct and have my coins within an hr after that. I just did it yesterday with stupid ass zip zap and had no trouble but I was asked for a name to do the moneygram transfer. Me no likey.
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I do not like Zip Zap either. I preferred the bank deposit option which is no longer available apparently
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I'd stop using bitinstant if i was you, their zip zap payment system blows! the clerks ask too many questions and need too much information not to mention bitinstant's fees
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I totally agree. I hadn't purchased any coins in a while and the other day when I did it bitinstant had changed everything up. Now I'm looking for a new more anonymous method. I hate to do the freakin' moneypak method but there are some serious traders on here now that have been doing it for a long time. Seems like I may have to switch. Anyone else have any ideas?? Quick anonymous way to get my coins onto Gox. I'm all ears...
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im in the same boat guys, i went yesterday and did a money gram and i got the emails from zip zap and i made 2 deposits, cause one was over 500 and the one that was 200 i got a email from bitinstant and i go to coinapult it and thers 0 in the account...
i emailed bitinstant few times already and all they have said they have to manual transfer the coins and also they have contacted coinapult... this is so bad on there part i found a new coin supplier this is from
fredflintstone where to get coins- and many others on the road
I am personally recommending the BTC seller Cryptocurrent.
Located at https://www.cryptocurrent.com ... currently developing the site, almost done. For now, can be reached - info@cryptocurrent.com
Accept US bank deposits, no questions asked, no BitInstant ID bullshit
Good rates, always reliable.
I will personally guarantee this persons services !!! Cant beat that !
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Except I can beat that- I'd like to look at several years/months worth of reviews. Is this person on SR as a coin seller? I would never deposit cash into an acct without some serious research and reviews behind it. I'm not making any assertions about this person's integrity, but there is just too much bullshit happening here. The moneypak to BTC scam is the biggest one going on SR, and has been for the almost 3 years I've known about this site. Bitinstant has started to suck but if that's the best I got, I gotta go with it.
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this is just one form that he is mentioned on http://dkn255hz262ypmii.onion/index.php?topic=116901.0
also he is referred by one of the top truthful sellers on the road LuckyLucianno
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My first time using bitinstant I had an issue, but it had nothing to do with them. The person operating the money gram stuff sent my payment as a money order, rather than using the bill pay option. I wonder if that happened with other people? My last transactions with bitinstant were fine. I usually go from bit instant to btc address, usually one of my blockchain.info wallets, then I anonymously send it through a couple other wallets, THEN to sr.
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That's all well and fine, but I don't like the fact that I have to give my name when I send the Moneygram. I could give a fake, but if something were to go wrong then I may not be able to retrieve my money if I have to show an ID. I found another way to do a bank deposit today, but they want 27 for a coin, whereas the going rate is about 24 last I looked. Gonna keep the search going...
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If you're using BitInstant, you can't be buying THAT much in BTC - which last I checked, is still legal (and a great investment over the last few months). If you really ARE that paranoid, you're fucked because with the blockchain, the movement can be traced (as I understand it), but you would have to be buying enough for LE to really give a shit? It's not like they're going to do all of this cyberinvestigation over a measly 15 BTC or however much you are buying. On top of everything, if you are really using the software correctly and using a flash drive to boot from AND with the tumbling that SR does for you, it is highly doubtful that you'll be sought after over your purchase of bitcoin. Your biggest concern should be delivery/shipping of the product -- even then, they're not interested in locking you up for a gram or three of any product on here - especially if they know that they can't get any reliable info from them.
As for the original complaint - good luck to you bud, their customer service sucks, but, I don't think they're that interested in stealing your money, but I would make sure you get the best conversion rate for your money (either then or now, whichever is better for you)...
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Bitinstant isn't a good service for this. They lie to their consumers. If you ask them why your transfer failed, please post the answer.
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so if bit instant sucks how the hell do i get BTC ?
i havent made a first purchase yett and still need to learn the safest way to acquire BTC
can anyone offer me some incite ?
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I've used them for smaller amounts (<$200) about 5 times (including right now) - and it usually takes about an hour from when the moneygram is done at CVS to when the BTC shows up in my SR wallet. I'm not really paranoid and I use my real ID and my SR wallet address. Like I said before, the real risk is receiving the gear.
Best of luck!
EDIT: Checked blockchain - the transfer was almost instantaneous (within 4 minutes), but it took SR 2 hours to verify - I'm going to make an order - see ya!!
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thers a guy on ebay that sells bit coins at market value and you can go to the bank and pay cash and use any name you want i knew i should have used this guy instead i went with fuckin bitinstant and still no email from them where going on over a day and all they have said is i will recive a email with the funds tonight and tonight is almost over
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i think ill try cryptocurrent my first time around ,
heres hoping everything will work out and i would make any stupid mistakes
weeks away tho still need to get a handle on things
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Regardless of it not showing up on SR, Bitinstant and ZipZap always has great costumer support and will fix the situation to their best ability.
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dude really great customer support? ive has to email them more than 5 times and still no coins and its been over 28 hours. only thing they have said i will receive them tonight but tonight is over i hope they can fix this thing they would be loosing a good customer..
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Im sorry to hear that man
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id be care full guys thers a few more posts about this happening in the last 2 days to a few people i dont know if this is just a mess up or something with the system. i sure the hell hope so because loosing 1 transaction of coin at 500 and getting the other email but no coin in it blows worst than a crack hoe with jagged teeth excuse my terms but i gotta vent some how!
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If you aren't able to get a hold of them through their email, have you tried their phone support number? Or have you tried posting a thread over at bitcointalk.org? The owner of bitinstant is "Yankee" over there, and once you post publicly that you haven't received a response or your coins, they "suddenly" start to take it seriously and fix the issue for you.
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i got a hold of them and all they have said this morning was i would have a email with my coins tonight but still no sight of my coins at all. if i dont get anything by tomorrow i will go to the bitcointalk site and post over there. im trying to be nice and just resolve this not in a mean way
thank you also means alot that the older members are helping a newer guy out like me!
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I just feel bad because you paid for the coins and I'm hoping you don't get screwed out of some money due to the exchange rate fluctuations. Plus, there is absolutely ZERO reason that a service as large as bitinstant should take THIS LONG to get someone their coins. Plus, their support flat out sucks.
It's not mean of you to want what you paid for. Also, they guarantee that if the mistake is on their side, they will refund you the 4% fee as well .... but, yet again, they don't always offer this unless you bring it to their attention that they said they'd do it. A little bit shady, in my opinion.
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wish you the best of luck,hopefully they make up for thier mistake
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i got a hold of them and all they have said this morning was i would have a email with my coins tonight but still no sight of my coins at all. if i dont get anything by tomorrow i will go to the bitcointalk site and post over there. im trying to be nice and just resolve this not in a mean way
thank you also means alot that the older members are helping a newer guy out like me!
Man i feel for you dude.. i am fed up with BITINSNT.. they suck I have been at it for 2 days now and nothing! i got the same shitty message saying how sorry they where and that they are having gliches and that they are going to refund every orders BTC.. Yea when!!!!? what a shit busyness .I liked them before this happed.. when did this happen to you .. im at 2/17/13 when this happened.. I am hoping that this is happening to all and not just me..I had good times using BITINSNT and now its crap..why no Phone support ? let me know if you hear anything guys..thanks.
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why no Phone support ? let me know if you hear anything guys..thanks.
They do have phone support. It says the number is 1-716-712-4846.
https://www.bitinstant.com/contact
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id be care full guys thers a few more posts about this happening in the last 2 days to a few people i dont know if this is just a mess up or something with the system. i sure the hell hope so because loosing 1 transaction of coin at 500 and getting the other email but no coin in it blows worst than a crack hoe with jagged teeth excuse my terms but i gotta vent some how!
vent all you want bro.. im in the same f.....in boat.. all i want is my coins.. I am about ready to go on a posting rampage so all know what shitty support they have..I mean really these guys are huge! they cant afford some telephone operators!? Ill let you guys know what i come up with manana.. they say they are exp. gliches in the system.. yea no shit!.. .. just venting sorry .,..lol.
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i did the coins for the money gram on 2/12/13 im in the US, and i have no fuckin idea how i get a email for one of the transactions and had 0 coins in the acount and that was for the smaller amount that i did 30-40 mins later than my bug one thats the limit they allow.
the phone number i called Scout and it goes to the message thing they dont answer the phone it is only for emergency it says..
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You can never know exactly how long a Bitcoin transfer or transaction will take to clear, but I think you shouldn't be too worried until it's more than 24 hours.
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biteme~ its been about 28 hours or more now man
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That's the nice thing about putting your btc deposit address into the search field at blockchain.info or blockexplorer.com .... because if any coin transfer has been initiated, it would show up there immediately (even if it takes several more hours to receive them).
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Scout~ I sent them to my email so i can coinapult them i didnt even know you could do that till i started looking at the blockchain more and seen the buy coins here. wish i did it that way now!
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That's the nice thing about putting your btc deposit address into the search field at blockchain.info or blockexplorer.com .... because if any coin transfer has been initiated, it would show up there immediately (even if it takes several more hours to receive them).
No wonder you're a hero member -- that's exactly the best thing to do first. Whenever I deal with BitInstant I use REAL INFO for this very reason - nothing illegal about buying bitcoin, including my real name, age, and email address. So as soon as I make the transaction at CVS (going to my SR wallet BTC address), I get an almost INSTANT email from BITINSTANT (I get another one from ZipZap later) - on the email from BI are all of the details, including the fact that it was processed by their system, exactly how many BTC I'm getting (and it goes out about 8 places after the decimal point), etc... The next thing I do is go onto www.blockchain.info and put in my destination BTC wallet address and it will show the transaction and how many times it was verified (for example tonight, it was 5). I can see the time it was done. If you use the same BTC wallet address, you can see all of the history of your deposits and see about how long it takes each deposit (it's usually about an hour, tonight it was two). If you see it there, but it's not in your SR wallet - contact SR (or whoever the destination wallet is with). If its NOT on the blockchain - contact BitInstant letting them know you checked the blockchain and it's not there.. Last, BUT NOT LEAST, like someone else said, the owner/operator of BI is on bitcointalk.org or something like that (haven't had to track him down, but go back a few pages and it says his name and the website he chats on) - he doesn't want to see people bashing his shit on there, so things get done quickly, just like real life, just move up the ladder until you get what you want.
Best of luck guys!! Wish I could just loan you some BTC in the meantime, because WAITING FUCKING SUCKS ASS!!!
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i used a fake name ive always used for eveything i have done and the same number also. when i contacted bitinstant again today Rachel must have found my transactions because she gave me all the reference numbers and all that too the 2 deposits i had made so i guess its a matter of waiting for them to accualy do something?
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My last couple transactions with them have been delayed. Every time they coins are not there by the time I get home, I pretty much know to send them a short message via the live support button saying the transaction didn't go through. They always email back within a reasonable time and I have my coins by the time I've read the email. It's annoying because it keeps happening, but I'm sure you'll at least get your coins.
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I got zip zap payment successful email but none from bit instant or coinapult. I had it sent to tor mail.
41 hours waiting.. bitcoin said they will manually do it in one bussiness day, second one to say it would be done in 1 BD.
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Hey guys/girls I should say this. Please , PLEASE make sure that when you are at the counter doing money grams that they include the TOTAL AMOUNT ON THE PAPER that zip zap gives you when utilizing bitinstant. I had a nightmare at an ACME. Where the clerks get confused is: they think its gonna require a fee to send. If you look at zip zaps form the fee is added into everything. If you send only the amount you need on your silk road, in my case 50, instead of 50+ the 3.99 fee, you will have a fkn nightmare be ware. Im not sure if this is where BTC is comin up missing but its good to point out IMO.
Also bitinstant today doesnt have the bitcoin to email option avail. so obviously theres some probs out there
** Update as of 10:15 EST USA. --- ZIPZAP IS DOWN FOR MAINTENANCE
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Greets all,
I deposited some cash day before yesterday at about 1730EST, and while zipzap confirmed, bitinstant never did. Bitinstant said it would be cleared up in a day, and then yesterday they said they'd do it as soon as they could. I emailed them just now and asked them to refund the processing fee, and I don't know where that's going to go. Basically, the same problem everyone else is having.
As far as using real info, I mean, maybe some senior SR user can correct me here, but what's the point? Encrypt your BTC address, never use the same one for very long, and you won't have a problem. Law enforcement is not going to be able to tie your BTC address to a payment for drugs, even if they can tie your cash to a BTC address. It's really that simple. Besides that, they're more worried about trying to trace their own payments back to the sellers' (because that's how narcs operate - they buy drugs from you, and you go to jail; it's just about the only tune they know how to play). So, you can take off the tinfoil hats and pop a xanax. Chill out.
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Just an update:
Still no coins after receiving a reply yesterday afternoon that I would have my coins later last night. My order was executed on 02/12/13 21:55.
If anyone else having a problem receives their coins; please post here.
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This exact thing happened to me right after the first of the year (with blockchain.) I couldn't get any response from anyone (other than the facebook page saying they were having difficulties). The money did show up in my SR account 2 days later.
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got my fuckinn coins guys!!! took almost 2 days!! but i got a email from coinapult!
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As soon as I get home after going to my cash deposit spot using ZipZap/MoneyGram, I immediately check on Blockchain if there is any inbound BTC. If there isn't, and the ZipZap receipt has been sent to my email, then I email BitInstant right away. Usually they send it out within a minute or two after paying MoneyGram, so if you don't see any inbound BTC coming on Blockchain, go ahead and contact BitInstant. Copy and paste the ZipZap receipt for faster processing when you send out the email requesting your BTC.
BitInstant has great support, they always come through, that's why you shouldn't hesitate with these guys. They don't ask much of your info; like you, they care about BTC, not money laundering. For the fastest support, just call them. I've only had to call once because I was being impatient, but they handled the transaction quickly and were helpful over the phone.
They're good peeps.
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Moon Fred~ i got my coins just now almost 2 days without they must have been having problems my self and other members of the road also didnt get coins for awhile and we emailed them back and forth with bitinstant
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Moon Fred~ i got my coins just now almost 2 days without they must have been having problems my self and other members of the road also didnt get coins for awhile and we emailed them back and forth with bitinstant
Lol that's fucked up.
They must be in love with me. I've made about four or five cash deposits within the last couple weeks with success each time. Last night I made two cash deposits. The first one was instantly sent out to my address, the next one didn't, so I emailed them moments after I paid. Then about five minutes later they were sent. It got stuck up waiting for the sixth confirmation tho, not sure what happened there. I don't think that's BitInstant's fault.
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ya i have no idea whats up with them im really thinking about getting a new coin method
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ya i have no idea whats up with them im really thinking about getting a new coin method
Stop emailing them and call them if it's that big of a deal. They'll have you sorted in less than five mins.
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Moon Fried, I think I might be in love with you, but that's another story for another thread.
Ahem, anyway, another SR user pointed me to another place to whine and complain, I mean, bring valid concerns about BitInstant. On the clearnet, it's bitcointalk.org. In the Newbie forum, there's a BitInstant support forum. It looks like they're doing all they can, and they are refunding transfer fees. So be patient. BitInstant's not a scam.
sleepy
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ya i have no idea whats up with them im really thinking about getting a new coin method
Stop emailing them and call them if it's that big of a deal. They'll have you sorted in less than five mins.
already got the coins like i just said.. what i am stating is that i was complicating on getting a new coin method because there has not only been me waiting but others also. why dont you go and read the form and then come back and have this convo with me.. at least other Sr. form members did that and where more helpful than you..
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Finally! Transaction is showing up on blockchain; still awaiting arrival in SR wallet.
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Yep! Me, too, and my processing fee was refunded, as well. Klonopin, here I come!
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Yep! Me, too, and my processing fee was refunded, as well. Klonopin, here I come!
Klonopin..... Great idea after this ordeal. Adding to my shopping list.
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ya i have no idea whats up with them im really thinking about getting a new coin method
Stop emailing them and call them if it's that big of a deal. They'll have you sorted in less than five mins.
already got the coins like i just said.. what i am stating is that i was complicating on getting a new coin method because there has not only been me waiting but others also. why dont you go and read the form and then come back and have this convo with me.. at least other Sr. form members did that and where more helpful than you..
Damn bro, put your weapon down. I'm not trying to be aggressive with you. You're right, I forgot that you mentioned you already got the btc. The advice still applies for the future tho, if you don't get your BTC sent out within a few minutes after paying, just send them an email or call them. You'll have your btc soon enough.
I've never had to wait more than an hour or two for BitInstant to manually send the btc if the order didn't process as fast as it should.
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ya i have no idea whats up with them im really thinking about getting a new coin method
Stop emailing them and call them if it's that big of a deal. They'll have you sorted in less than five mins.
already got the coins like i just said.. what i am stating is that i was complicating on getting a new coin method because there has not only been me waiting but others also. why dont you go and read the form and then come back and have this convo with me.. at least other Sr. form members did that and where more helpful than you..
Ok this is something i wanted to put because i have seen alot of people that have had this problem and none have posted the end result.this is mine.
YEA!!!! thanks you BITINSTNT.. ok after a day and a half of stress i finally recieved my BTC.. In the defense of BITINSTNT they did send me my coins so all you guys that are read
this i hope it will iliminate some of your fears. After sending my coins through zip zap i did not receive my btc for a day and a half. After going to the support site i sent a few messages and finally today they where pushed through.
It was a bad experience with a positive outcome..will i use them again.I think because of the ease of use and the fact that they finally sent them..I will give them another try.I have to as i live out in the boonies.
I do wish they had someone to speak to though. They do have a number but it is just a recording telling you to go to the support site..supposedly they have a live chat but i didnt get that far.I have had many trans. with them and never had a problem i hope i never have another one.
ps i would love to hear what happened to some of the guys that said they waited for 8 day or more. what was the end result i think it is important ..I think if you could make a thread where we can all post our experience it would be great..
Damn bro, put your weapon down. I'm not trying to be aggressive with you. You're right, I forgot that you mentioned you already got the btc. The advice still applies for the future tho, if you don't get your BTC sent out within a few minutes after paying, just send them an email or call them. You'll have your btc soon enough.
I've never had to wait more than an hour or two for BitInstant to manually send the btc if the order didn't process as fast as it should.