Silk Road forums

Discussion => Newbie discussion => Topic started by: d5 on February 05, 2013, 02:40 am

Title: Anyone used the new forgotten password feature?
Post by: d5 on February 05, 2013, 02:40 am
Im a vendor with about 3 months experience and good feedback. Recently while travelling i lost my password and though i was fked but then noticed this new forgot password feature. Only problem is the page doesnt load when i try recover it. Has anyone used this feature successfully?
Title: Re: Anyone used the new forgotten password feature?
Post by: boomer1932 on February 05, 2013, 02:44 am
I have heard of people clicking on the link and getting there successfully, but haven't tried to click it myself.  Part of me was worried about it being a phishing scam, but there's been no evidence of that so far.  Good luck finding your password!
Title: Re: Anyone used the new forgotten password feature?
Post by: d5 on February 05, 2013, 03:00 am
Thanks. So far its just given me false hope!
Title: Re: Anyone used the new forgotten password feature?
Post by: boomer1932 on February 05, 2013, 03:11 am
Have you been able to let your customers know you're locked out of your vendor account?
Title: Re: Anyone used the new forgotten password feature?
Post by: d5 on February 05, 2013, 03:15 am
No i havent, but luckily when i changed my password I also set my account to vacation mode.

This page just comes up blank everytime!
http://silkroadvb5piz3r.onion/hidden/process_pass_recover
Title: Re: Anyone used the new forgotten password feature?
Post by: eeho on February 05, 2013, 03:17 am
Perhaps talk to an admin asap if your a vendor because your customers may be at risk if you got hacked
Title: Re: Anyone used the new forgotten password feature?
Post by: boomer1932 on February 05, 2013, 03:20 am
I don't think there was concern over getting hacked, was there?  That obviously is a much greater risk.  My understanding is the vendor changed his password, can't remember it and lost whatever it was recorded on.
Title: Re: Anyone used the new forgotten password feature?
Post by: scout on February 05, 2013, 03:25 am
It's not a phishing scam.  After we noticed it, I sent a message to DPR himself making sure it was intentional, and it is.  So, there's nothing to worry about in using it.
Title: Re: Anyone used the new forgotten password feature?
Post by: d5 on February 05, 2013, 03:27 am
Ive contacted SR support through an alt account but im guessing it will take a while for a response. I dont think I have been hacked, just made a rookie error and changed it when I wasnt able to access my account frequently enough for it to stick.
Title: Re: Anyone used the new forgotten password feature?
Post by: d5 on February 05, 2013, 03:33 am
Quote from: scout on February 05, 2013, 03:25 am
It's not a phishing scam.  After we noticed it, I sent a message to DPR himself making sure it was intentional, and it is.  So, there's nothing to worry about in using it.

Awesome, any idea why its not working for me? Have you heard of anyone else having the same problem?
Title: Re: Anyone used the new forgotten password feature?
Post by: scout on February 05, 2013, 03:51 am
I'm not sure why it's not working for you -- your best bet would be to get in touch with SR Support, though I know they're always busy and it takes awhile to hear back.
Title: Re: Anyone used the new forgotten password feature?
Post by: d5 on February 05, 2013, 04:43 am
The forgot password option just disappeared...I guess old mate is still working on it, hopefully it will be back!